Bilingual Customer Service Representative
hace 4 semanas
Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco
Agente de Atención al Cliente Bilingüe - No Experiencia Previa Requerida
Resumen del Puesto: Como Agente de Atención al Cliente Bilingüe, serás el enlace vital entre la empresa y los clientes que hablan español e inglés, proporcionando soluciones efectivas y una experiencia excepcional.
Responsabilidades Clave:
- Atención al Cliente: Responder a las consultas y solicitudes de los clientes.
- Comunicación Bilingüe: Comunicarse con fluidez en ambos idiomas, traduciendo cuando sea necesario.
- Resolución de Problemas: Identificar y resolver problemas de los clientes de manera efectiva.
- Registro de Datos: Mantener registros precisos de las interacciones con los clientes.
- Educación del Cliente: Proporcionar información sobre productos y servicios.
- Colaboración Interna: Trabajar con otros departamentos para abordar problemas de los clientes.
Requisitos:
- Fluidez Bilingüe
- Habilidades de Comunicación: Excelentes habilidades de comunicación interpersonal y empatía.
- Resolución de Problemas: Capacidad para encontrar soluciones.
- Flexibilidad: Disponibilidad para horarios rotativos y fines de semana.
Compensación:
- Salario Atractivo y Competitivo
- Beneficios Estatutarios y Superiores
- Fondo de Ahorro
- Bonos por Desempeño
- 100% de Capacitación Pagada
- Si eres estudiante, respetamos tus horarios escolares. Ambas posiciones a tiempo parcial y a tiempo completo están disponibles.
Nivel de Educación Deseado:
Media Superior
Nivel de Experiencia Deseado:
Nivel Inicial
Función Departamental:
Atención al Cliente
Industria:
Centros de Llamadas / Telemarketing
Habilidades:
inglés
- inglés fluido
- inglés
- servicio al cliente
- inglés conversacional
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