Global Customer Support Specialist

hace 4 semanas


Xico, México Enea A tiempo completo
Job Title: Global Customer Support Engineer

Enea is a leading provider of software solutions for telecommunications and cybersecurity. We are seeking a highly skilled Global Customer Support Engineer to join our team.

Key Responsibilities:
  • Provide technical support to customers and internal teams
  • Investigate and resolve complex technical issues
  • Develop and implement solutions to improve customer satisfaction
  • Collaborate with cross-functional teams to resolve issues
  • Stay up-to-date with industry trends and technologies
Requirements:
  • Strong technical skills in telecommunications and cybersecurity
  • Excellent communication and problem-solving skills
  • Experience with Unix/Linux operations and administration
  • Knowledge of networking protocols and technologies
  • Ability to work in a fast-paced environment
About Enea:

Enea is a global company with a strong presence in the telecommunications and cybersecurity industries. We are committed to delivering high-quality software solutions that meet the needs of our customers.

We offer a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and talented individual who is passionate about technology, we encourage you to apply for this exciting opportunity.



  • Xico, México Wm De Mexico, S. De R.L. De C.V. A tiempo completo

    At Wm De Mexico, S. De R.L. De C.V., we are seeking a skilled Customer Support Specialist to join our fast-paced Customer Organization (CO) division. As a key member of our global team, you will play a crucial role in retaining subscription revenue and supporting the company's growth through exceptional customer experience.The Customer Support Specialist...


  • Xico, México Enea A tiempo completo

    Job Title: Global Customer Support EngineerEnea is seeking a highly skilled Global Customer Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our customers, ensuring their technical issues are resolved efficiently and effectively.Key Responsibilities:Work within...


  • Xico, México Cargobase A tiempo completo

    Cargobase is seeking a skilled Customer Support Specialist to provide exceptional support to our clients, ensuring their satisfaction and success with our Transportation Management System. As a key member of our team, you will play a crucial role in building and maintaining positive relationships with our customers, addressing their inquiries,...


  • Xico, México Wood Mackenzie A tiempo completo

    Customer Support SpecialistWood Mackenzie is seeking a highly skilled Customer Support Specialist to join our fast-evolving global Customer Support team. As a key member of our Customer Organization, you will be at the forefront of delivering exceptional customer experiences, ensuring our customers achieve their goals and objectives.Main Responsibilities:Act...


  • Xico, México Abb A tiempo completo

    **Customer Support Specialist Intern**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.**:At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...


  • Xico, México Lionbridge A tiempo completo

    **About the Role**We are seeking a skilled Customer Support Specialist to join our team at Lionbridge Games.As a Customer Support Specialist, you will play a vital role in augmenting our customer support efforts, providing excellent service to players and resolving their problems in a timely and professional manner.**Key Responsibilities**:Provide top-notch...


  • Xico, México Grupo Tum A tiempo completo

    About the JobWe are seeking a highly motivated and dedicated Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to resolve customer complaints in a timely and professional manner.Key Responsibilities:•...


  • Xico, México Didi Global A tiempo completo

    Job OverviewDiDi Global Inc. is a leading mobility technology platform offering a range of services across markets. We are seeking a Technical Support Specialist to join our Fintech Technical Support Team in Mexico.Key ResponsibilitiesMonitor system performance daily, maintaining core Fintech technical system metrics, dashboards, monitors, and...


  • Xico, México Ericsson A tiempo completo

    **Job Summary**We are seeking a highly skilled Customer Support Specialist to join our team at Ericsson. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring timely resolution of emergency requests.**Key Responsibilities**Manage and configure tools to support customer requestsPerform initial...


  • Xico, México Didi Global A tiempo completo

    About Us:DiDi Global Inc. is the world's leading mobility technology platform, offering various app-based services across markets worldwide. Our mission is to create better life experiences and greater social value through the use of AI technology and localized smart transportation innovations.Job Overview:We are seeking a highly motivated and...


  • Xico, México Busbud A tiempo completo

    About UsWe are a leading global mobility group that operates a B2C marketplace focused on ground travel. Our platform allows travelers to book intercity bus & train tickets on over 3 million routes in 80+ countries worldwide.The RoleWe are seeking a Customer Success Specialist to join our team. As a Customer Success Specialist, you will be responsible for...


  • Xico, México Okto A tiempo completo

    At OKTO, we are seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a timely and professional mannerMonitor system performance and identify...


  • Xico, México Legion A tiempo completo

    Job Title: Technical Support SpecialistLegion is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, troubleshooting complex issues, and escalating issues to our engineering team as needed.Responsibilities:Provide technical...


  • Xico, México Opentable A tiempo completo

    About the Role:We are seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional service to our customers, answering complex questions, and resolving issues in a timely and professional manner.Key Responsibilities:Provide outstanding...


  • Xico, México Hustler Marketing A tiempo completo

    About the RoleThe Admin and Customer Support Specialist is a key position at Hustler Marketing, responsible for providing exceptional customer support and efficiently managing administrative tasks. This role reports to the Head of Business Operations.Key ResponsibilitiesMaintain accurate and up-to-date records of customer interactions, transactions, and...


  • Xico, México Rackspace A tiempo completo

    As a Customer Support Specialist at Rackspace Technology, you will be the first point of contact for our customers, providing world-class support and resolving issues in a timely and professional manner.**Key Responsibilities:**- Provide technical support to customers via phone, email, and chat, identifying and resolving issues related to Windows and Linux...


  • Xico, México Zebra Technologies A tiempo completo

    Remote Work OpportunityAt Zebra Technologies, we're a community of innovators who collaborate to create new ways of working that make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customers' and partners' needs and solve their challenges.We're looking for a talented Customer Support Specialist to join...


  • Xico, México Zf Friedrichshafen Ag A tiempo completo

    IT Infrastructure Support SpecialistWe are seeking a highly motivated and detail-oriented IT Infrastructure Support Specialist to join our team in Guadalajara. As an IT Infrastructure Support Specialist, you will be responsible for providing end-user support, maintaining and supporting end-user computing equipment, and ensuring the life cycle of all IT...


  • Xico, México Fetch A tiempo completo

    **About the Role**We're seeking a highly skilled Bilingual Support Specialist to join our team at Fetch. As a key member of our support team, you'll play a crucial role in providing exceptional customer service to our users.**Key Responsibilities**:Provide technical support to users in both English and SpanishCommunicate complex technical information in a...


  • Xico, México Jobs For Humanity A tiempo completo

    **Company Overview**At Jobs for Humanity, we're committed to building an inclusive and just employment ecosystem. That's why we're partnering with Nielsen to create a platform that values diversity and promotes career growth.**Job Summary**We're seeking a highly skilled Customer Support Associate to join our team. As a key member of our global support team,...