Launch Operations Program Manager, Logistics Delivery Specialist
hace 1 día
About the Role
Amazon is seeking a highly analytical and customer-focused Launch Operations Program Manager to join our Amazon Logistics team. As a key member of our team, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations.
Key Responsibilities
- Deep dive and analyze key business performance metrics, identify gaps, create plans to mitigate and drive to closure.
- Experience defining program requirements and using data and metrics to determine improvements.
- Own regular business reviews with leadership and operational teams to audit ongoing performance against key metrics and program goals.
- Cross-functional coordination and alignment between stakeholders.
- Define new goals to measure the success of our program and drive health of the program.
- Excellent written and verbal communication skills, including communication across all levels and teams in the organization: senior leaders, technical teams, finance, fulfillment, and business leaders.
A Day in the Life
As a Launch Operations Program Manager within Amazon, you will work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you'll identify exciting new opportunities and will take the lead when it comes to designing their implementation.
About the Team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.
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