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Launch Operations Program Manager, Last Mile Delivery Specialist
hace 2 meses
About the Role
Amazon is seeking a highly analytical and customer-focused Launch Operations Program Manager to join our team. As a key member of our Amazon Logistics organization, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations.
Key Responsibilities
- Deep dive and analyze key business performance metrics to identify gaps and create plans to mitigate and drive to closure.
- Define program requirements and use data and metrics to determine improvements.
- Own regular business reviews with leadership and operational teams to audit ongoing performance against key metrics and program goals.
- Cross-functional coordination and alignment between stakeholders.
- Define new goals to measure the success of our program and drive health of the program.
About the Team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts.
Requirements
- 3+ years of program or project management experience.
- Completed Bachelor's degree.
- 5+ years of general experience.
- Spanish and English fluency (C1+).
About Amazon
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
