Troubleshooter Rolling Stock Specialist
hace 7 días
We are seeking a skilled Troubleshooter Rolling Stock Specialist to join our team at Alstom. As a key member of our Services Site, you will be responsible for ensuring the availability of our products at customer sites.
Key Responsibilities- Carry out maintenance activities of the Rolling Stock, including corrective and preventive maintenance, fleet check activities, and interventions in maintenance workshops and parking yards.
- Report and register any deviations (failures/events) in the Failure Management database, including configuration data.
- Support operations by analyzing data using HealthHub, the Alstom platform for collecting, processing, and analyzing data produced by the maintained assets.
- Open failure notifications and manage corrective Service Orders in the Maintenance Management System.
- Execute test and troubleshooting procedures to evaluate system performance and perform failure analysis on parts to be returned for repair.
- Support Implementation Field Modifications (FM operator) and specific technical investigations by Engineering or internal/external Suppliers.
- Recommend preventative and corrective actions, instruct and direct operators in field modification and repairs, and advise PI management regarding customer satisfaction, product performance, and suggestions for product enhancements.
- Ensure good information flow about interventions and operations within Troubleshooting to support shift transition, lead Troubleshooter teams, conduct peer reviews of PI activities, and provide technical leadership.
- Contribute to Return of Experience and performance measurement, including achievement of contractual availability targets, characterization of K1S/K2/K3 issues on time, completeness and quality of failure/event diagnosis/data recorded in Maintenance Management System data base, availability of configuration update data, audit results, customer satisfaction of technical expertise, and compliance with EHS rules and work-related processes.
- Certified Technician or Undergraduate in a technical area (mechanical or electrical/electronics) with minimum IT knowledge and internal EHS training.
- Graduate in a technical area (mechanical or electrical/electronics) with fluent reading and writing in English, able to follow a technical conversation.
- Technical troubleshooting/investigation/testing experience (mechanical or electrical/electronic) with field experience, EHS knowledge and exposure, and railways product knowledge.
- Railway Safety/Product liability, Engineering knowledge, customer contact, and self-government are desirable.
The primary language for this role is English.
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