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Bilingual Customer Support Specialist

hace 2 meses

Tijuana, Baja California, México Hos247 Llc A tiempo completo

Company Overview

HOS247 LLC is a leading provider of innovative technology solutions for the transportation industry in North America.

**Job Summary**:

We are seeking a highly skilled and multilingual Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in the USA and Canada.

**Key Responsibilities**:

• Provide technical support to customers via phone, email, and chat

• Troubleshoot and resolve customer issues in a timely and professional manner

• Collaborate with internal teams to resolve complex customer issues

• Develop and maintain a deep understanding of our products and services

• Stay up-to-date with industry trends and developments

**Requirements**:

• Fluency in both English and Spanish

• 1+ year of experience in customer support or sales roles

• Strong technical skills and ability to learn new technologies quickly

• Excellent communication and problem-solving skills

• Ability to work in a fast-paced, dynamic environment

**What We Offer**:

• Competitive salary and benefits package

• Opportunity to work with a leading technology company in the transportation industry

• Collaborative and dynamic work environment