Business Management Team Lead
hace 5 días
At World Business Lenders, LLC, we are seeking a highly skilled Business Management Team Lead to join our Business Management Department. As a key member of our team, you will be responsible for managing projects and initiatives aimed at improving efficiency within our Legal teams.
The ideal candidate will have 3-5 years of experience in project management or a relevant field, with a strong background in the Loan/Mortgage or Legal industry. You will be responsible for working closely with our Legal departments to streamline communication, workflow, and processes.
Responsibilities:
- Develop communications, policies, procedures, forms, and reporting for the Legal departments.
- Lead and manage a team of Business Management Analysts to execute all related deliverables.
- Work closely with the Legal departments to streamline communication, workflow, and processes.
- Draft Standard Operating Procedures (SOPs) and implement/monitor Service Level Agreements (SLAs) for all staff companywide.
- Work closely with HR to recommend optimal staffing and reporting lines based on workflow, volume, and nature of tasks.
- Draft and implement policies, procedures, and training materials for assigned business unit(s).
- Collaborate with department heads to identify requirements, monitor progress, oversee implementation, and manage milestones and Key Performance Indicators (KPIs) to track project advancement.
- Learn the various functions/departments and staff across all areas of the company, and serve as a "go-to" person for miscellaneous questions and requests.
- Implement SLAs specific to each department's KPIs, and develop efficient tracking and reporting.
- Create documents, spreadsheets, and presentations, and compose correspondence.
- Handle reporting, invoice submission, and other financial matters as needed.
- Meet project deadlines, identify project obstacles, proactively mitigate risks, and escalate and resolve issues effectively.
- Track and report progress on various initiatives.
- Perform administrative tasks as needed.
- Other projects and duties as assigned.
Requirements:
- 3-5 years of experience in project management or a relevant field.
- Loan/Mortgage or Legal industry experience preferred.
- 100% fluency in English, with exceptional English verbal and written communication skills.
- Bachelor's Degree (four-year college or technical school) in Business Administration, Legal, Economics, or a related field preferred.
- Experience with Microsoft: Outlook, Excel, Word, PowerPoint required; Teams experience required.
- Ability to prioritize effectively and meet deadlines.
- You must have your own laptop or desktop to use (the company does not supply equipment).
Benefits:
- Contract/Consultant position.
- DOE.
- 11 US Paid Holidays.
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