Business Management Team Lead

hace 5 días


Ciudad de México, Ciudad de México World Business Lenders, LLC A tiempo completo
{"title": "Business Management Team Lead", "subtitle": "Join our team and help us improve efficiency in our Legal departments.", "content": "

At World Business Lenders, LLC, we are seeking a highly skilled Business Management Team Lead to join our Business Management Department. As a key member of our team, you will be responsible for managing projects and initiatives aimed at improving efficiency within our Legal teams.

The ideal candidate will have 3-5 years of experience in project management or a relevant field, with a strong background in the Loan/Mortgage or Legal industry. You will be responsible for working closely with our Legal departments to streamline communication, workflow, and processes.

Responsibilities:

  • Develop communications, policies, procedures, forms, and reporting for the Legal departments.
  • Lead and manage a team of Business Management Analysts to execute all related deliverables.
  • Work closely with the Legal departments to streamline communication, workflow, and processes.
  • Draft Standard Operating Procedures (SOPs) and implement/monitor Service Level Agreements (SLAs) for all staff companywide.
  • Work closely with HR to recommend optimal staffing and reporting lines based on workflow, volume, and nature of tasks.
  • Draft and implement policies, procedures, and training materials for assigned business unit(s).
  • Collaborate with department heads to identify requirements, monitor progress, oversee implementation, and manage milestones and Key Performance Indicators (KPIs) to track project advancement.
  • Learn the various functions/departments and staff across all areas of the company, and serve as a "go-to" person for miscellaneous questions and requests.
  • Implement SLAs specific to each department's KPIs, and develop efficient tracking and reporting.
  • Create documents, spreadsheets, and presentations, and compose correspondence.
  • Handle reporting, invoice submission, and other financial matters as needed.
  • Meet project deadlines, identify project obstacles, proactively mitigate risks, and escalate and resolve issues effectively.
  • Track and report progress on various initiatives.
  • Perform administrative tasks as needed.
  • Other projects and duties as assigned.

Requirements:

  • 3-5 years of experience in project management or a relevant field.
  • Loan/Mortgage or Legal industry experience preferred.
  • 100% fluency in English, with exceptional English verbal and written communication skills.
  • Bachelor's Degree (four-year college or technical school) in Business Administration, Legal, Economics, or a related field preferred.
  • Experience with Microsoft: Outlook, Excel, Word, PowerPoint required; Teams experience required.
  • Ability to prioritize effectively and meet deadlines.
  • You must have your own laptop or desktop to use (the company does not supply equipment).

Benefits:

  • Contract/Consultant position.
  • DOE.
  • 11 US Paid Holidays.
", "lang_code": "en"}

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