Tour Leader for Mexico

hace 5 días


Ciudad de México, Ciudad de México Ventura TRAVEL GmbH A tiempo completo
About the Role

We are seeking a highly skilled and experienced Tour Leader to join our team at Ventura TRAVEL GmbH. As a Tour Leader, you will be responsible for leading our clients on a 02-03 weeks all-country trip in Mexico, providing exceptional leadership, guidance, and support throughout the journey.

Key Responsibilities
  • Serve as a host, day-to-day guide, interpreter, and manager to a group of Senior travellers (small size 06-12 people) on a 02-03 weeks all-country trip.
  • Provide leadership for our travellers and be responsible for their well-being, ensuring their safety and operating a smooth tour.
  • Maintain the established travel itinerary as closely as possible, making changes only when necessary.
  • Keep calm even when it gets stressful, act according to the protocol in special circumstances, and provide flexible solutions on your own.
  • Make sure that the services delivered by our partners meet our quality, safety, and sustainable standards.
  • Keep track of everyday spending, save receipts, and keep expenses under the specified trip budget.
  • Our clients are more than just customers to you; you treat them like friends and make sure their trip with us will be the best experience they can have.
Requirements
  • Advanced knowledge (C2 level) of the German language for communication with clients. Plus, you are fluent in Spanish.
  • You must have Official Guide ID from Mexico.
  • You have a first Aid Certification (CPR and Heimlich maneuver).
  • Extensive knowledge (and continually increase) of Mexico as a travel destination and the passion to show it.
  • You are interested in sustainable, local & authentic travel.
  • You are engaging, reliable, and well organized.
  • Good health, high energy level, and positive attitude. We need TCs who can always handle the daily stresses, both mental and physical, of long and tiring days.
  • You are the friendly, happy, and helpful face of Ventura TRAVEL GmbH.
  • Practical experience using internet, e-mails, and Google platforms.
Preferred Qualifications
  • Previous working experience as TC, especially in Mexico.
What We Offer
  • Opportunity to participate in further education for Tour conductors within the company.
  • Competitive salary for each tour.
  • Further career opportunities such as the possibility to become part of the operational team or travel coordinator for our tour guides.
  • International & friendly working environment, with colleagues in Germany, France & Latin America who are a lot more than just co-workers.
Confidentiality & Diversity

We treat all applications with strict confidentiality and use a professional HR-Software that only grants access to your applications to HR, the Recruiting Manager, and the interviewers.

We are committed to evaluating every qualified person according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.



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