Business Operations Manager
hace 1 mes
We are seeking a highly skilled Business Operations Manager to join our team in Mexico City. This is a pivotal role that requires the implementation, adaptation, and continuous improvement of our business systems and processes in the city.
Key Responsibilities:
- Ensure timely setup and maintenance of Blueground properties, including furnishing, supplies, and services, in line with brand style and guidelines.
- Collaborate with the central design team on large design initiatives and manage photoshoots to showcase apartments in the best possible light.
- Drive down operational costs while upholding Blueground's quality standards.
- Liaise with contractors, vendors, and external partners to deliver exceptional client experiences.
- Manage inventory, optimize safety stocks, and report furniture malfunctions to the Design and Supply Chain teams.
- Partner with cross-functional teams to enhance guest experience services and collect data for operational metrics.
- Lead the onboarding process and provide feedback to the Operations Associates.
Requirements:
- 4+ years of progressive work experience in business operations or services, preferably in a start-up, SME, or large corporation.
- Bachelor's degree.
- Results-oriented individual with great multitasking and prioritization skills.
- Exceptional communication and organizational abilities.
- Significant project management experience under tight deadlines.
- Strong analytical and problem-solving skills in a fast-paced environment.
- Fluency in Google Suite and MS Office; experience with inventory management systems is a plus.
- Guest-centric mindset and team player attitude.
- Experience in hospitality or real estate is considered a plus.
Benefits:
- Competitive salary: $80,000 - $100,000 per annum.
- Private Healthcare Insurance through Metlife.
- Flexible Time Off.
- Commuting & Phone Reimbursement.
- Dynamic working environment with talented people.
- Complimentary accommodation in Blueground locations.
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