System Support Engineer

hace 1 semana


Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

We are seeking a highly skilled System Support Engineer to join our team at Nuvit Service. As a critical member of our Application Support Engineering team, you will be responsible for ensuring the smooth operation of our applications and infrastructure.

Key Responsibilities:

  • Support critical production applications, respond to and address production issues
  • Troubleshoot non-production environments and production environments as they relate to code deployment and application releases
  • Address major incidents, critical application systems related issues, application systems stability within the Operations work stream
  • Monitor and address incoming requests into the ASE Service Now queue for non-production deployment, research, investigation, troubleshooting
  • Perform daily maintenance on a regular and consistent basis at the beginning of the shift and at the end of shift

Requirements:

  • Extensive knowledge with Windows Server / Linux OS troubleshooting to determine root cause of system related issues
  • Collaborate closely with developers to ensure that the designed solution responds to non-functional requirements such as availability, performance, security, and maintainability
  • Knowledgeable with agile methodology and TFS
  • Strong Communications both written and verbal

This is a challenging role that requires strong technical skills, excellent communication skills, and a keen eye for detail. If you have experience working in a similar role and possess the skills and qualifications outlined above, we encourage you to apply.

In terms of salary, we offer a competitive package of $120,000 per year, commensurate with experience and qualifications.



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