Corporate Client Service Specialist

hace 3 semanas


Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

Citi seeks a highly skilled Corporate Client Service Specialist to join our team. This role is an exciting opportunity for a professional with a passion for delivering exceptional customer service and ensuring timely and accurate execution of transactions.

About the Role

As a Corporate Client Service Specialist, you will be responsible for managing a portfolio of high-profile clients and serving as their single point of contact for queries. You will engage with clients to understand their service needs and gaps, liaising with internal and external cross-functional partners to deliver customer service that meets or exceeds client expectations.

Main Responsibilities
  • Manage client relationships and resolve complex issues in a timely and professional manner
  • Liaise with internal teams to ensure seamless delivery of services and products
  • Analyze data to identify areas for process improvements and implement changes to enhance client satisfaction
  • Develop and maintain knowledge of Citi's products and services to provide expert advice to clients
  • Collaborate with colleagues to achieve business objectives and drive revenue growth
What We Offer

We offer a competitive salary of $80,000 - $110,000 per annum, depending on experience, plus benefits including health insurance, retirement savings plan, and paid time off.

Requirements
  • 5-8 years of experience in cash management and financial services
  • Strong written and verbal communication skills
  • Aptitude for utilizing reporting tools and applications
  • Proven organizational skills and ability to work in a fast-paced environment
  • Bachelor's degree or equivalent experience
Why Join Us?

Citi is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment, where everyone has the opportunity to thrive and grow. If you are passionate about delivering exceptional customer service and want to join a dynamic team, we encourage you to apply.



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