Technical Support Specialist for Telecommunications

hace 4 días


Xico, México Netcracker A tiempo completo

Netcracker is a global leader in digital transformation and business support systems

We offer competitive salaries to our employees, based on their qualifications and experience. The estimated salary for this position is $80,000 - $110,000 per year.

Job Summary:

We are seeking a skilled Junior Application Engineer to join our team. As a Junior Application Engineer, you will provide post-production support services to our customers, ensuring the stability and efficiency of our telecommunications systems.

Main Responsibilities:

  • Identify, prioritize, troubleshoot, and resolve incidents in production environments
  • Evaluate and ensure SLA compliance

Requirements:

  • Strong knowledge of SQL, PL-SQL
  • Ability to read Java code; knowledge of Java, J2EE
  • Knowledge of implementation methodologies and development techniques (asset)
  • Good written and spoken English & Spanish skills
  • Good communication skills
  • Experience in telecommunications (OSS/BSS) (asset)

Education:

Bachelor's or Master's degree in Computer Science, Software Engineering, or related field



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