Technical Support Specialist for Telecommunications
hace 4 días
Netcracker is a global leader in digital transformation and business support systems
We offer competitive salaries to our employees, based on their qualifications and experience. The estimated salary for this position is $80,000 - $110,000 per year.
Job Summary:
We are seeking a skilled Junior Application Engineer to join our team. As a Junior Application Engineer, you will provide post-production support services to our customers, ensuring the stability and efficiency of our telecommunications systems.
Main Responsibilities:
- Identify, prioritize, troubleshoot, and resolve incidents in production environments
- Evaluate and ensure SLA compliance
Requirements:
- Strong knowledge of SQL, PL-SQL
- Ability to read Java code; knowledge of Java, J2EE
- Knowledge of implementation methodologies and development techniques (asset)
- Good written and spoken English & Spanish skills
- Good communication skills
- Experience in telecommunications (OSS/BSS) (asset)
Education:
Bachelor's or Master's degree in Computer Science, Software Engineering, or related field
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