Gbs Customer Database Management and Field Support Specialist

hace 3 semanas


Xico, México Pepsico A tiempo completo

**Job Summary**

PepsiCo is seeking a highly skilled GBS Customer Database Management and Field Support Specialist to join our team. As a key member of our Sales Intelligence team, you will be responsible for providing operational support to ensure the correct customer segmentation and customer setup (ABC) in our database.

**Key Responsibilities**

  • Manage the Customer Set Up process, including setting up customer accounts in SAP, aligning with customer service order flow, and collecting relevant customer and internal information.
  • Manage customer accounts, maintaining and updating lists of contacts and customer histories, ensuring terms and conditions are correct based on contracts.
  • Gain consensus with the business to centralize, standardize, and optimize customer/DB management, including executing pricing updates and reviewing price lists for accuracy.
  • Gather, cleanse, and analyze category data and information.
  • Build and manage business relationships across all customer/DB management.

**Requirements**

  • Bachelor's degree in Accounting, Business Administration, Data and Analytics, Computer Science, or similar field.
  • Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Basic English language skills.
  • Customer-focused, adaptable, strong follow-up, and organizational skills.
  • Ability to quickly shift and adapt to changes, proactively communicating throughout the process.

**About PepsiCo**

PepsiCo is a leading food and beverage company with a diverse portfolio of brands, including LAY'S, DORITOS, CHEETOS, GATORADE, PEPSI, and QUAKER. We are committed to fostering a diverse workforce and creating a collaborative, equitable, and inclusive space where everyone has a voice.


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