Financial Services Representative Role
hace 3 semanas
Job Summary
The Financial Services Representative at WorldStrides works closely with customers to provide financial solutions and support. This role involves keeping customers informed about financial deadlines, fundraising opportunities, and scholarship and alternative payment plan solutions to make travel possible. The position is responsible for account modifications, processing refunds, payments, and other financial requests.
Key Responsibilities
- Provide exceptional customer service and support
- Process financial requests and modifications
- Communicate financial information and deadlines to customers
- Collaborate with internal teams to resolve customer issues
Requirements
- Strong organizational and time management skills
- Ability to learn new platforms and software
- Superior verbal and written communication skills
- Willingness to learn and adapt to new situations
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