Senior ServiceNow Platform Manager
hace 17 horas
We are seeking an experienced Senior ServiceNow Platform Manager to join our team at Zillow, where you will play a critical role in reimagining the real estate experience for millions of people. This position offers a competitive salary and benefits package, as well as eligibility for equity awards based on factors such as experience, performance, and location.
About the RoleThis is a remote-friendly position that requires a strong understanding of ServiceNow processes and functions, as well as excellent customer-facing skills. As a Senior ServiceNow Platform Manager, you will be responsible for the day-to-day administration of our ServiceNow platform, identifying bottlenecks, and developing optimizations and customizations to meet business needs.
You will work closely with other IT team members to drive adoption and ensure the integrity of the platform across production and non-production instances. Additionally, you will perform installation and testing of updates and new releases, assist in troubleshooting patch/release management issues, and maintain accurate documentation of configurations, processes, and customizations.
The ideal candidate will have 1-3 years of experience with ServiceNow administration, a strong customer focus, and excellent written and verbal communication skills. You will also be able to adapt/respond in a fast-paced, customer-focused environment characterized by rapid change, minimal lead times, and multiple challenging priorities.
In addition to a competitive salary, this position offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with company match. We also offer opportunities for professional growth and development, including training and education assistance programs.
Requirements- 1-3 years of experience with ServiceNow administration
- Experience in implementing ServiceNow processes and functions
- Strong customer focus and excellent written and verbal communication skills
- Ability to adapt/respond in a fast-paced, customer-focused environment
Zillow is reimagining the real estate experience to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, we help millions of people find and win their home through digital solutions, first-class partners, and easier buying, selling, financing, and renting experiences.
We are committed to fostering an inclusive, innovative environment with the best employees, and we believe in equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity.
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