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hace 2 meses
We are seeking a highly skilled DMS Administrator to join our team at Kion Group AG. As a key member of our Product Lifecycle Management (PLM) group, you will be responsible for configuring, maintaining, and supporting our Document Management Systems (DMS) globally.
Key Responsibilities- Configure, install, and maintain the Kion DMS system after selection.
- Design, build, develop, and maintain DMS Systems and integrate them with other systems.
- Monitor performance, troubleshoot issues, optimize the environment for efficiency and health of the environment.
- Work with other team members to help define, develop, and maintain API integrations to other environments like SAP, Configura, or AutoCAD.
- Ensure data security and compliance per Kion standards.
- Implement and manage the backup/restore procedures and best practices per the selected vendor.
- As a technical specialist, you are constantly working on the documentation and further development of best practices and the further expansion of our knowledge database.
- Work cross-functionally with peers, developers, product owners, management, and other departments to develop and deliver successful customer solutions.
- Manage assigned cases; utilizing RemedyForce to track, document, monitor, and communicate customer expectations, issues, status, action items, and deliverables.
- Provide backline support by collaborating, assisting, and sharing knowledge with local and cross-functional teams as needed while ensuring SLA adherence.
- Engage with Key Users and Business partners to identify and validate requirements and translate to solution design.
- Monitor and present periodic status to stakeholders.
- Monitor Risks / Issues and prepare appropriate mitigation plans.
- Bachelor's Degree with 5+ years of experience as a DMS Administrator with emphasis on Hyland Alfresco.
- Desired experience in Documentum, OpenText, Enovia, or other similar Document Management systems.
- Expertise in Alfresco - CMIS, Alfresco - Web Forms, Alfresco Content Services, and Alfresco Process Services.
- Experience with Alfresco Administration, Content Management, Integration, Optimization, Backup, Recovery, Trouble shooting and security Compliance.
- Strong knowledge of ECM principles, Alfresco architecture, and Alfresco Community/Enterprise editions.
- Strong communication skills (English required C1/C2).
- Strong problem solving; self-starter; detail oriented; excellent time-management/schedule skills; ability to meet deadlines; desire to learn.
- Must be willing and able to work evenings, weekends, and overtime as needed.
- Experience working with global teams.
- Proficient using Project Management tools (JIRA), preparing, and presenting appropriate status reports.
- Resume/CV must be submitted in English.
- Willingness to travel up to 10% internationally.
