Solutions Engineer

hace 19 horas


Ciudad de México, Ciudad de México Amazon A tiempo completo
About the Role

We are seeking a highly skilled Systems Engineer to join our Reliability, Maintenance, and Engineering (RME) Central Services team at Amazon. As a key member of our team, you will play a critical role in ensuring the reliability and operational performance of our equipment and systems.

Key Responsibilities
  • Coordinate and plan work activities for the site Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams.
  • Work closely with FC Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation.
  • Understand, maintain, and troubleshoot material handling control systems, including programmable logic controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.
  • Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all Amazon business units.
  • Act as first-level escalation support for the site Control Systems Engineers during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building.
  • Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.
  • Mentor CSEs, CSLs, and CSTs within your assigned building.
  • Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents.
  • Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems.
  • Perform, utilize, and provide analysis to assess material handling system performance.
  • Partner with Operations leadership, equipment vendors, and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building.
  • Utilize network support resources for guidance and assistance, and provide assistance to peers, as needed.
  • Communicate technical issues and project timelines with building leadership, operations, and the maintenance team.
  • Assist with skill assessments for the Technical positions within site maintenance teams.
  • Handle flexible workload which may come from management or operations.
  • Travel up to 70%.
Requirements
  • Completed Bachelor's degree.
  • 5+ Years of general experience installing, commissioning, maintaining, upgrading, and/or troubleshooting automated Industrial equipment based on PLC and/or other type of programmable controllers.
  • 2+ years of designing or architecting (design patterns, reliability, and scaling) of new and existing Control systems experience.
  • Previous experience in manufacturing, maintenance, or engineering areas.
  • Experience on installing, commissioning, and/or troubleshooting Ethernet and/or other industrial Control communication Networks.
  • Able to troubleshoot Structured Text Language applications.
  • Spanish and English proficiency (spoken and written).
  • Medical, Automotive, Manufacturing, and/or Oil & Gas Industry experience.
  • Equipment validation experience.
  • Statistical data analysis.
  • Industrial robots programming (3 1⁄2 axes, 6 axes).
  • Experience coordinating controls/automation technical personnel.
  • Experience with other industrial control network protocols such as Profibus, Profinet, CAN bus, EtherCAT.
  • Intermediate to advanced programming languages (Structured Text, Python, C#, C++, CODESYS).


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