Network Infrastructure Specialist

hace 4 semanas


Xico, México Citi A tiempo completo

The Infrastructure Technology Analyst is a key role within the Technology Infrastructure team, responsible for assisting with LAN / WAN administration activities, including network maintenance, technical guidance, and security. The primary objective is to utilize infrastructure technology knowledge and identified policies to process data, resolve issues, and execute administrative tasks.

**Key Responsibilities:**

• Resolve moderately complex problems/projects through analysis, technical experience, and precedents
• Participate in testing activities, including the creation and execution of basic test scripts and evaluating results for possible enhancements
• Complete control activities (risk, self-assessment, COB, audit, etc.) and make recommendations for enhancements
• Collect and organize requirements for hardware acquisition and deployment activities
• Gather, compile, and synthesize information regarding technology processes or systems; create and prepare reports
• Assist in systems implementation/enhancements and post-implementation activities
• Reach solutions through technical experience and precedents
• Exchange ideas and information in a concise and clear manner
• Operate with a limited level of direct supervision and exercise independence of judgment and autonomy.

**Requirements:**

• 2-5 years of experience in a Technology Infrastructure role with demonstrated knowledge of operational process change and improvement
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills
• Ability to communicate technical concepts to a non-technical audience
• Ability to work with virtual and in-person teams, and work under pressure or to a deadline

**Education:**

Bachelor's/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.



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