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Service Ambassador
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Job Summary:
We are seeking a Service Ambassador to join our team at the Ixtapan de la Sal Marriott Hotel & Spa in Mexico. As a key member of our Rooms & Guest Services Operations department, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.
About Us:
Mariano's Mexican Grill located within the hotel offers an array of delicious Mexican dishes, while the nearby town offers exciting activities such as hiking, biking, and visiting the picturesque colonial town of Taxco. We strive to elevate the art of hospitality by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon our living legacy.
Job Responsibilities:
- Follow all company policies and procedures
- Ensure uniform and personal appearance are clean and professional
- Welcome and acknowledge all guests according to company standards
- Anticipate and address guests' service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation
- Speak with others using clear and professional language
- Answer telephones using appropriate etiquette
- Develop and maintain positive working relationships with others
- Support team to reach common goals
Requirements:
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
Compensation:
The estimated annual salary for this role is $30,000-$35,000 USD based on local market conditions and industry standards.
Benefits:
As a Marriott International associate, you will enjoy a range of benefits including competitive pay, comprehensive health insurance, 401(k) matching, paid time off, and opportunities for career growth and development.
About Marriott International:
Mariano's Mexican Grill, a subsidiary of Marriott International, is committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
