Senior Operations Manager

hace 2 días


Guadalajara, Jalisco, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

Responsibilities

Lead a team of employees in ensuring the highest level of quality and productivity in the fulfillment center. Oversight of all aspects of operations, including labor management, process improvement, and customer satisfaction.

Key areas of focus

  • Safety: Ensure a safe work environment for all employees and customers.
  • Quality: Oversee the quality of products and services provided to customers.
  • Customer Experience: Ensure that customer needs are met and exceeded.
  • Productivity: Optimize processes to maximize productivity and efficiency.

Requirements

  • Bachelors Degree in a relevant field, such as operations, business, or logistics.
  • Fluency in English.
  • Minimum 4 years of experience in operations and direct management.
  • Experience with performance metrics and process improvement.

About Company

Servicios Comerciales Amazon Mexico S. De R.L. De C.V. is a leading company in the e-commerce industry. We are seeking a highly motivated and experienced individual to join our team as an Area Manager.



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