Marketing Operations Specialist

hace 3 horas


Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
About the Role

We are seeking a highly skilled Marketing Operations Specialist to join our team at Amazon Music in Mexico City. As a key member of our marketing operations team, you will play a critical role in assisting with the development and execution of our digital marketing campaigns.

Key Responsibilities
  • Manage and work the ticket queue by promptly triaging cases, answering end-user questions, fulfilling requests, and resolving system incidents in a timely and customer-centric manner.
  • Support and maintain automated digital marketing solutions using Amazon's marketing tools.
  • Leverage available documentation, training, team resources, and vendor support teams to administer all team applications.
  • Assist in monitoring data quality and integrity. Execute data migration/cleansing projects.
  • Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction. Look for ways to automate manual processes and increase self-service capabilities.
  • Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes, and deliver clear solutions to stakeholders.
About the Team

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. We offer experiences that serve all listeners with our different tiers of service, including Prime members, Amazon Music Unlimited, and free listening via the Amazon Music app or Alexa-enabled devices.

Requirements
  • English level C1 or equivalent.
  • 1+ year(s) experience implementing and configuring digital marketing campaigns.
  • Campaign management experience using cloud technology (e.g. Salesforce Marketing Cloud, Marketo, Eloqua, Pardot) or on-premise technology (e.g., IBM, Teradata, Adobe).
  • Solid understanding of and detailed experience with digital marketing.
  • Proficient business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users.
  • Proven ability to build effective partnerships with business owners and technical partners.
Preferred Qualifications
  • Experience with HTML, CSS, JavaScript.
  • Experience working with large-scale, complex datasets.
  • Experience managing and triaging user-submitted issues via ticketing system(s).
  • Basic Excel skills.


  • Ciudad de México, Ciudad de México Lenovo A tiempo completo

    About the RoleWe are seeking a highly skilled Marketing Operations Specialist to join our team at Lenovo. As a key member of our marketing team, you will be responsible for measuring and evaluating marketing performance, supporting both channel and marcom teams to fully develop administrative tasks, POs, and budget as well as integrated marketing...


  • Ciudad de México, Ciudad de México Jules A tiempo completo

    About Jules:Jules is a dynamic and innovative company that specializes in digital marketing solutions. We are seeking a highly skilled and experienced Ad Operations Specialist to join our team.Job Summary:The Ad Operations Specialist will play a crucial role in supporting our Digital Marketing team on client account work. This includes executing campaign...


  • Ciudad de México, Ciudad de México Zendesk A tiempo completo

    By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job Description Who we're looking forAre you ready to take your career in Marketing to the next level? Zendesk, a world-class customer service software company, is seeking a motivated...


  • Ciudad de México, Ciudad de México Zendesk, Inc. A tiempo completo

    About the RoleZendesk, Inc. is seeking a highly skilled Marketing Operations Data Specialist to join our Global Marketing Operations team. As a key member of our team, you will play a critical role in improving data quality across the Marketing and GTM organizations, ensuring flawless execution of global marketing campaigns.Key ResponsibilitiesData Cleansing...


  • Ciudad de México, Ciudad de México Zendesk, Inc. A tiempo completo

    Job DescriptionZendesk, a world-class customer service software company, is seeking a motivated and ambitious Marketing Operations Data Specialist to join our Global Marketing Operations team.The Marketing Operations team is responsible for managing our marketing technology stack. Maintaining high-quality data is critical to the success of our programs and...


  • Ciudad de México, Ciudad de México Zendesk, Inc. A tiempo completo

    Job DescriptionZendesk, a world-class customer service software company, is seeking a motivated and ambitious Marketing Operations Data Specialist to join our Global Marketing Operations team. The Marketing Operations team is responsible for managing our marketing technology stack. Maintaining high-quality data is critical to the success of our programs and...


  • Ciudad de México, Ciudad de México Zendesk A tiempo completo

    CDP Administrator Job DescriptionZendesk's Global Marketing Operations team is seeking an experienced CDP Administrator to drive data management excellence. This role offers a unique opportunity to grow and learn in a dynamic environment.This individual will oversee the administration of our CDP, ensuring seamless data integrations with multiple sources and...


  • Ciudad de México, Ciudad de México Clinch Labs ltd. A tiempo completo

    {"h1": "Ad Operations Specialist at Clinch Labs ltd.", "p": "We are seeking a highly skilled Ad Operations Specialist to join our team at Clinch Labs ltd. As an Ad Operations Specialist, you will be responsible for building and managing programmatic campaigns, collaborating with client experience teams, and ensuring the timely and successful delivery of our...


  • Ciudad de México, Ciudad de México Zendesk, Inc. A tiempo completo

    Job OverviewZendesk, Inc. is seeking a seasoned CDP Administrator to lead our Global Marketing Operations team in delivering exceptional customer experiences through data-driven marketing programs.This role demands a robust technical background, exceptional problem-solving skills, and the ability to work cross-functionally across the organization.The ideal...


  • Ciudad de México, Ciudad de México oilandgas A tiempo completo

    {"h1": "Cementing Operations Specialist", "p": "At oilandgas, we are seeking a skilled Cementing Operations Specialist to join our team. As a key member of our Cementing Team, you will be responsible for developing cementing job designs to meet customer requirements, providing operational expertise, and collaborating with customers to tailor cement...


  • Ciudad de México, Ciudad de México Brightcove, Inc. A tiempo completo

    About the Role:Your role as a Revenue Operations Specialist at Brightcove, Inc. will be to provide strategic business insights to management, ensuring informed decision-making. As a key member of the sales team, you will be responsible for maintaining reporting and analysis packages, supporting process improvements to the CRM system, and assisting the global...


  • Ciudad de México, Ciudad de México Nike A tiempo completo

    {"title": "Digital Readiness Operations Specialist", "description": "Join Our Digital TeamNike, Inc. is a growth company that looks for team members to grow with it. We're seeking a Digital Readiness Operations Specialist to support our digital offense in LATAM NDDC channels.Key ResponsibilitiesSupport the Operations team in driving seasonal initiatives and...


  • Ciudad de México, Ciudad de México Citi A tiempo completo

    Operations Support SpecialistAt Citi, we are seeking a highly skilled Operations Support Specialist to join our team. As an Operations Support Specialist, you will play a critical role in providing day-to-day operations support in alignment with Citi's operations support infrastructure and processes.Key Responsibilities:Provide team assistance, including...


  • Ciudad de México, Ciudad de México Citi A tiempo completo

    Operations Support SpecialistAt Citi, we are seeking a highly skilled Operations Support Specialist to join our team. As an Operations Support Specialist, you will play a critical role in providing day-to-day operations support in alignment with Citi's operations support infrastructure and processes.Key Responsibilities:Provide team assistance, including...


  • Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

    Operations Support Specialist Job DescriptionThe Operations Support Specialist plays a vital role in providing day-to-day operations support to ensure the smooth functioning of our business operations. This entry-level position is responsible for maintaining records, storing and retrieving documents, and performing account maintenance tasks in coordination...


  • Ciudad de México, Ciudad de México Marketing A tiempo completo

    {"About the OpportunityOur Jr. MLAC Communication & Marketing Executive will be responsible for assisting and supporting the communication and marketing management for the FCM Brand in order to collaborate with the brand's products and services positioning.Key Responsibilities:* Support in the creation of digital marketing strategies and review of its...


  • Ciudad de México, Ciudad de México Citi A tiempo completo

    Operations Support SpecialistAt Citi, we are seeking a highly skilled Operations Support Specialist to join our team. As an Operations Support Specialist, you will play a critical role in providing day-to-day operations support to our clients and internal stakeholders.Key Responsibilities:Provide operations support services, including record/documentation...


  • Ciudad de México, Ciudad de México Zendesk, Inc. A tiempo completo

    Job DescriptionZendesk, Inc. is seeking an experienced Data Integration Specialist to join our Global Marketing Operations team. This is a unique opportunity to grow and learn in a dynamic and fast-paced environment.This person will administer our Customer Data Platform (CDP), ensuring reliable data integrations with multiple data sources and enabling...


  • Ciudad de México, Ciudad de México Zendesk, Inc. A tiempo completo

    Job DescriptionZendesk, Inc. is seeking an experienced Data Integration Specialist to join our Global Marketing Operations team. This is a unique opportunity to grow and learn in a dynamic and fast-paced environment.This person will administer our Customer Data Platform (CDP), ensuring reliable data integrations with multiple data sources and enabling...


  • Ciudad de México, Ciudad de México Zendesk, Inc. A tiempo completo

    Job DescriptionZendesk, Inc. is seeking an experienced CDP Administrator to join our Global Marketing Operations team. This is a unique opportunity to grow and learn in a dynamic and fast-paced environment.This person will administer our Customer Data Platform (CDP), ensuring reliable data integrations with multiple data sources and enabling outstanding...