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Customer Service Ambassador

hace 2 meses

Hermosillo, Sonora, México Intugo A tiempo completo

Job Title: Customer Service Representative

Responsibilities:

  • Engage with customers, providing exceptional experiences through tailored interactions.
  • Address customer needs, ensuring accurate information and prompt issue resolution.
  • Handle feedback and complaints professionally, striving for customer satisfaction.
  • Stay updated on regulations and policies to maintain high standards.

Qualifications:

  • High school diploma (Bachelor's degree preferred).
  • Previous customer service experience, with a plus for healthcare industry experience.
  • Excellent interpersonal skills, problem-solving abilities, and empathy.
  • Proficiency in customer service software and EHR systems.
  • Commitment to patient confidentiality and data security.

Benefits:

  • Competitive compensation and benefits.
  • Opportunities for professional growth.
  • Join a supportive team dedicated to improving the patient experience.

Requirements:

  • Proven experience in a customer service role.
  • Advanced English and excellent verbal and written communication skills.
  • Strong interpersonal skills and ability to work well with diverse customers.
  • Patience, empathy, and the ability to remain calm and professional in challenging situations.
  • Ability to multitask and prioritize tasks effectively.

Work Details:

  • Full-time position.
  • Salary: $15,000.00 per month.
  • Daytime schedule.
  • Benefits include meal vouchers.
  • Types of compensation: productivity bonus.

Application Questions:

  • Do you have your own equipment to work from home?

Language: English (Advanced).

Workplace: On-site employment.