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hace 2 meses
We are seeking a highly skilled IT Service Specialist to join our team at Flint Mexicana. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our users.
Key Responsibilities- Provide technical support to users via the ticket system, including hands-on and remote assistance.
- Support with OT-related tasks on production sites.
- Deploy approved software and hardware to end-users according to company IT policies.
- Participate in global technical IT projects and teams.
- Perform minor repairs and error troubleshooting on office technology products.
- Minimum 3 years of experience in a similar role.
- Friendly and outgoing personality with excellent customer service skills.
- Ability to multitask and work independently with a strong interest in technology.
- Education in Information Technology or minimum 3 years of experience in IT user support.
- Strong knowledge and support experience with Windows-based client systems.
- Experience with supporting Android-based mobile devices.
- Basic knowledge of supporting Windows-based servers, Microsoft Office products, TCP/IP networks, and Active Directory.
- Experience in supporting, deploying, and servicing PCs, printers, and other office technology products.
- Knowledge or experience with OT and digitalized production methods is a plus.
- Very good English skills, both verbally and written, are required.
- Work experience from a global enterprise is a plus.
- Driver's license for a car is required.
- Full-time employment.
- Competitive salary: $20,000.00 per month.
- 8-hour workday.
- Transportation assistance.
- Option for indefinite contract.
- Major medical insurance.
- Life insurance.
- Company phone.
- Meal vouchers.
On-site employment.
