Global Optimization and Operations Analyst
hace 2 semanas
About Us
At Amex, we're committed to providing the world's best customer experience. As a Global Optimization and Operations Analyst, you'll play a key role in helping us achieve this goal.
Job Summary
We're seeking an experienced analyst to join our team. In this role, you'll be responsible for optimizing workforce planning and operational performance across LAC markets. You'll work closely with various functional teams to ensure seamless execution of planned activities and real-time monitoring of day-to-day operations.
Key Responsibilities
- Develop and implement optimization strategies to improve operational efficiency
- Analyze data to identify trends and areas for improvement
- Collaborate with cross-functional teams to execute planned activities and monitor progress
- Provide analytical support to inform business decisions
Requirements
To succeed in this role, you'll need:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Familiarity with Microsoft Excel and other tools
What We Offer
As an Amex employee, you'll enjoy a competitive salary of $85,000 per year, plus bonus incentives. You'll also have access to comprehensive benefits, including medical, dental, vision, life insurance, and disability coverage. Additionally, you'll have the opportunity to develop your skills through industry-leading training and coaching programs.
Join Our Team
If you're passionate about delivering exceptional customer experiences and driving business results, we encourage you to apply for this exciting opportunity.
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