Business Transformation Manager
hace 6 días
An expert in driving successful deployment projects of Motive hardware and software with high-value clients. In this role, you will create and own the onboarding project along with its metrics for success.
You will be a highly skilled project manager and a Motive product expert who uses these skills to guide clients through complex onboarding projects while coordinating efforts with the rest of the Enterprise account team to drive adoption and training.
Key Responsibilities:
- Define and maintain the onboarding program for clients based on our product initiatives
- Track and achieve key performance indicators for the onboarding program
- Owning the implementation process and project planning for assigned accounts
- Operating as the primary point of contact during client onboarding phases for all hardware and software implementations
- Ensure timely and successful completion of new client onboarding
- Monitoring client progress and activities to ensure adoption of all parts of the organization
What We're Looking For:
- 4+ years of experience in a customer-facing role in a B2B capacity, preferably in trucking, logistics, or fleet management
- Strong business background including project management, account management, problem-solving, business planning, and analytical skills
- Excellent interpersonal, communication, and presentation skills
- Demonstrated ability to communicate and present effectively across all levels of the organization
- Bachelor's degree or equivalent work experience preferred
The estimated salary for this position is $120,000 per year, based on industry standards and location considerations.
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