Senior Service Delivery Expert

hace 6 días


Chihuahua, Chihuahua, México Nasdaq, Inc. A tiempo completo
Senior Service Delivery Expert - Cloud Rebase Services

Job Summary:

We are seeking a highly skilled Senior Service Delivery Expert to join our team at Nasdaq, Inc. as a Cloud Rebase Services Specialist. As a key member of our IT team, you will be responsible for delivering exceptional service to our cloud clients, ensuring seamless version upgrades and providing top-notch support.

Key Responsibilities:

  1. Collaborate with cloud clients to define the scope of automated regression tests based on their functional coverage.
  2. Develop and execute a suite of test scripts using our internal CATT tool to perform regression testing.
  3. Communicate test results, analyze issues, and address them directly or log appropriate tickets.
  4. Work closely with SaaS Ops, Customer Support, PM, and Engineering teams to resolve SF tickets efficiently.
  5. Provide regular updates to management on open issues and track progress using an Excel template.

What We Offer:

As a Senior Service Delivery Expert at Nasdaq, Inc., you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our cloud rebase services. We are committed to providing a positive and inclusive work environment, and we welcome applications from qualified candidates who share our values.

Equal Opportunity Employer: Nasdaq, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive workplace that values diversity, equity, and inclusion.



  • Chihuahua, Chihuahua, México Nasdaq, Inc. A tiempo completo

    Job SummaryNasdaq, Inc. is seeking a highly skilled Senior Service Delivery Expert to join our team. As a key member of our Cloud Rebase Services team, you will be responsible for assisting our Cloud clients in the context of a version upgrade.Key ResponsibilitiesWork directly with customers to define the scope of automated regression tests based on the...


  • Chihuahua, Chihuahua, México Jabil A tiempo completo

    **Job Summary**The Senior Industrial Engineer will be responsible for planning, designing, implementing, and managing integrated production and service delivery systems that assure performance, reliability, maintainability, schedule adherence, and cost control within the production site. The Senior IE will adopt as its goals profitability, effectiveness,...


  • Chihuahua, Chihuahua, México Physiol A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Senior Manager, Customer Service to join our team at PhysIOL. As a key member of our organization, you will be responsible for leading our Customer Service team and driving exceptional customer experiences.Key ResponsibilitiesDevelop and Deliver Customer Service Strategy: Collaborate with our...


  • Chihuahua, Chihuahua, México CVG Derramadero A tiempo completo

    Job OverviewCVG Derramadero is seeking a highly skilled and experienced Senior Systems Engineer to join our team in Chihuahua. As a key member of our Information Technology Department, you will be responsible for the design, implementation, and maintenance of our data centers and cloud infrastructure environments.Key ResponsibilitiesData Center Management:...


  • Chihuahua, Chihuahua, México Jabil Circuit A tiempo completo

    Job SummaryThe Senior Industrial Engineer will be responsible for planning, designing, implementing, and managing integrated production and service delivery systems that assure performance, reliability, maintainability, schedule adherence, and cost control within the production site. The Senior IE will adopt as its goals profitability, effectiveness,...


  • Chihuahua, Chihuahua, México Jabil Circuit A tiempo completo

    Job SummaryThe Senior Industrial Engineer will be responsible for planning, designing, implementing, and managing integrated production and service delivery systems that assure performance, reliability, maintainability, schedule adherence, and cost control within the production site. The Senior IE will adopt as its goals profitability, effectiveness,...


  • Chihuahua, Chihuahua, México Fedex Express Lac A tiempo completo

    Job SummaryFedEx Express Latin America and Caribbean Division is seeking a skilled Courier to join our team. As a Courier, you will be responsible for providing courteous and efficient delivery, sorting, and pick-up of packages, ensuring shipment of packages by completing all necessary paperwork and checking shipments for conformance to FedEx Express...


  • Chihuahua, Chihuahua, México ZF Friedrichshafen AG A tiempo completo

    About the RoleWe are seeking a highly skilled Applications Platform Analyst to join our team at ZF Friedrichshafen AG. As a key member of our IT organization, you will be responsible for ensuring the smooth operation of our applications and infrastructure.Key ResponsibilitiesAct as the primary point of contact for infrastructure-related issues and...


  • Chihuahua, Chihuahua, México Commercial Vehicle Group, Inc. A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Systems Engineer to join our team at Commercial Vehicle Group, Inc. As a key member of our Information Technology Department, you will be responsible for the design, implementation, and maintenance of our data centers and cloud infrastructure environments.Key ResponsibilitiesData Center Management: Deploy,...


  • Chihuahua, Chihuahua, México Jabil A tiempo completo

    Job SummaryThe Senior Industrial Engineer will be responsible for planning, designing, implementing, and managing integrated production and service delivery systems that assure performance, reliability, maintainability, schedule adherence, and cost control within the production site. The Senior IE will adopt as its goals profitability, effectiveness,...


  • Chihuahua, Chihuahua, México ZF A tiempo completo

    About the RoleWe are seeking a highly skilled Applications Platform Specialist to join our team at ZF. As a key member of our Infrastructure team, you will be responsible for ensuring the smooth operation of our applications and platforms.Key ResponsibilitiesAct as the primary point of contact for other IT workstreams regarding applications requirements,...

  • Global Service Agent

    hace 7 días


    Chihuahua, Chihuahua, México FedEx A tiempo completo

    Job SummaryWe are seeking a highly skilled Global Service Agent to join our team at FedEx. As a key member of our international operations team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide support to sales, customs, and ramp operations to ensure the efficient movement and clearance...


  • Chihuahua, Chihuahua, México ProTalento A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Financial Planning and Analysis Expert to join our team at ProTalento. As a key member of our finance department, you will be responsible for driving business profitability through standardized reporting, margin monitoring, and process improvement.Key ResponsibilitiesFinancial Planning and Analysis: Develop...


  • Chihuahua, Chihuahua, México Mbr Partners A tiempo completo

    Job SummaryWe are seeking a highly skilled Solutions Engineer to join our team at Mbr Partners. As a Senior Solutions Engineer, you will be responsible for promoting our client's Next Generation service assurance solutions engineering to large-scale telecom operators in the Americas.About Our ClientOur client is a leading expert in cloud-native, automated...


  • Chihuahua, Chihuahua, México Metrio A tiempo completo

    Job SummaryMetrio is seeking a highly skilled Cloud Support Specialist to join our team. As a Cloud Support Specialist - Fintech Expert, you will be responsible for providing exceptional customer service to our clients in the fintech industry.Key ResponsibilitiesProvide timely and effective support to customers regarding billing inquiries, service requests,...


  • Chihuahua, Chihuahua, México Sage Automotive Interiors A tiempo completo

    Job SummaryWe are seeking a highly skilled and organized Customer Service Representative to join our team at Sage Automotive Interiors. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers and stakeholders.Main ResponsibilitiesCoordinate daily communication and shipments...


  • Chihuahua, Chihuahua, México Mindtech A tiempo completo

    About the RoleMindtech, a leading technology sector company, is seeking a highly skilled and experienced Technical Delivery Manager to oversee the successful deployment of our augmented teams.The ideal candidate will have a strong background in managing software development projects, with experience in Agile and Waterfall methodologies. They will be...


  • Chihuahua, Chihuahua, México Nasdaq A tiempo completo

    Job SummaryNasdaq is seeking a highly skilled Senior Implementation Consultant to join our team. As a Senior Implementation Consultant, you will be responsible for implementing and configuring software solutions within the boundaries of project plans, following best practices and meeting specified requirements.Key ResponsibilitiesImplement software...


  • Chihuahua, Chihuahua, México Jabil A tiempo completo

    Job SummaryThe Senior Industrial Engineer will be responsible for designing, implementing, and managing integrated production systems that ensure performance, reliability, and cost control within the production site. The ideal candidate will have a strong understanding of industrial engineering tools and be able to apply them to drive continuous improvements...


  • Chihuahua, Chihuahua, México Metrio A tiempo completo

    Job SummaryAt Metrio, we are seeking a highly skilled and experienced Client Relationship Manager to join our team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our senior-level decision makers and influencers at key customer accounts.Key ResponsibilitiesDevelop and execute strategic plans...