Customer Quality Assurance Specialist
hace 1 mes
The Customer Quality Engineer is a key position within the ZF Suspension Technology Business Unit, responsible for ensuring the highest quality standards for our customers in North America.
Key Responsibilities- Act as the primary interface between the customer and the CT organization, ensuring seamless communication and collaboration.
- Collect and analyze data on quality performance, identifying areas for improvement and implementing corrective actions.
- Develop and maintain strong relationships with customer quality teams, ensuring alignment on quality expectations and objectives.
- Coordinate and control the closure of customer-related quality issues, working closely with CT production plant quality, supplier quality, and engineering organizations.
- Support the development of quality systems and procedures, ensuring compliance with ISO TS and IATF standards.
- Prepare and present quality status reports to stakeholders, including customers and internal teams.
- Bachelor's degree in Engineering or related field.
- 3-4 years of experience in quality engineering or a related field.
- Strong communication and problem-solving skills, with the ability to work effectively in a team environment.
- Knowledge of quality processes, including APQP, PPAP, and incoming inspection.
- Working knowledge of ISO TS standards and IATF.
- Ability to travel domestically and internationally, as required.
- Competitive wages and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
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