IT Business Senior Analyst

hace 3 semanas


Xico, México Citibank A tiempo completo

The IT Business Senior Analyst position at Citibank is a pivotal role that bridges the gap between business users and technologists. As an intermediate-level professional, you will be responsible for facilitating effective communication between these stakeholders to ensure seamless collaboration.

The primary objective of this role is to contribute to the continuous exploration and investigation of business performance measures to gain valuable insights and drive informed business planning. By fostering strong relationships with business leaders and IT teams, you will play a crucial part in driving business outcomes.

Key Responsibilities:

Formulate and define systems scope and objectives for complex projects, ensuring alignment with business goals and objectives. Foster communication between business leaders and IT teams to ensure a smooth exchange of information.

Consult with users and clients to resolve complex system issues and provide recommendations for improvement, considering industry standards and best practices.

Support system change processes from requirements through implementation, providing input based on analysis of information and business needs.

Collaborate with business clients to determine system functional specifications, providing user and operational support, and ensuring seamless system delivery.

Qualifications:

5-8 years of relevant experience in data analysis with intermediate/advanced Microsoft Office Suite skills. Proven interpersonal, data analysis, diplomatic, management, and prioritization skills. Consistently demonstrate clear and concise written and verbal communication.

Proven ability to manage multiple activities, build/develop working relationships, and work under pressure to meet tight deadlines. Demonstrated ability to work methodically with attention to detail and approach work with a focus on quality and excellence.

Preferred Qualifications:

Experience of working in different project methodologies (including Waterfall and Agile) is preferred. Ability to work with remote teams and remote management. Some project management experience would be an advantage.

Citibank is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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