Operations Support Specialist
hace 5 días
Job Summary:
The Operations Support Specialist will lead a team of 7-8 individuals responsible for managing a portfolio of mortgage and small business collections. The ideal candidate will have a strong background in accounting and financial operations, with experience in credit recovery and financial certifications.
Key Responsibilities:
- Lead a team of operations specialists in managing a portfolio of mortgage and small business collections
- Develop and implement strategies to improve collection rates and reduce delinquencies
- Collaborate with cross-functional teams to identify and resolve operational issues
- Provide training and guidance to team members on financial operations and credit recovery best practices
- Monitor and analyze financial data to inform business decisions
- Ensure compliance with regulatory requirements and internal policies
Requirements:
- Contador Público Titulado (Certified Public Accountant)
- Cédula profesional vigente (Valid Professional License)
- Básico conocimiento en recuperación de cartera de crédito - Pyme e Hipotecario (Basic knowledge of credit recovery for small businesses and mortgages)
- Básico conocimiento en Certificaciones contables o corridas financieras de crédito (Basic knowledge of accounting certifications or financial credit runs)
- Conocimiento en normatividad contable IFRS9 (Knowledge of accounting standards IFRS9)
About Citi:
Citi is an equal opportunity and affirmative action employer. We are committed to diversity and inclusion in the workplace.
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