Global Operations Director

hace 4 semanas


Ciudad de México, Ciudad de México Emerson A tiempo completo

At Emerson, we are seeking a highly skilled Operations Manager to lead our team in delivering exceptional results. As a key member of our organization, you will be responsible for implementing effective strategies and practices throughout the company.

Job Functions and Responsibilities:
  • Customer Focus: Foster strong relationships with customers by improving their happiness and encouraging positive interactions.
  • Drives Results: Prioritize tasks, build momentum, and optimize progress through efficient tracking and follow-up mechanisms.
  • Communication: Develop clear and purposeful communication by facilitating the exchange of ideas, thoughts, opinions, knowledge, and data.
  • Collaborative Communication: Promote collaborative problem-solving and creativity to tackle complex challenges, fostering a culture of partnership.
  • Sales Achievement: Drive monthly, quarterly, and yearly sales goals for each business unit within Final Control across designated regions: Mexico, Brazil, and Southern Cone.
  • Training: Reinforce Service Level Doctrine 2.0 and other crucial areas within the operations team through effective training initiatives.
  • Policy Interpretation: Accurately interpret and apply Emerson's policies and procedures within the PMO team's activities.
  • Alliance Building: Develop alignment across all departments, promoting continuous communication and collaboration.
Professional Degree Requirements:
  • Engineering (industrial, chemical, etc.) degree.
  • MBA preferred.
Experience Requirements:
  • 8-10 years' experience in operations, project management, procurement, customer care, inside sales, and supply chain.
  • 6-8 years' experience in customer-facing roles within industries such as Oil & Gas, Mining, and Process and Chemical.
Technical Knowledge Requirements:
  • Proficiency in English (80%).
  • Expertise in project management, supply chain management, customer care, procurement, and sales administration.
Traits and Skills:
  • Job Knowledge.
  • Accountability.
  • Communication.
  • Ethics.
  • Interpersonal Relations.
  • Safety and Security.
  • Decision Making/Problem Solving/Judgment.
  • Flexibility & Adaptability.
  • Planning & Organization.
Estimated Salary:

$120,000 - $150,000 per year, depending on location and experience.

About Emerson:

We are a leading global technology and industrial company that provides innovative solutions for customers in a variety of industries. Our employees are passionate about making a difference in the world, and we strive to create a work environment that is inclusive, diverse, and rewarding.



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