Global Operations Director
hace 4 semanas
At Emerson, we are seeking a highly skilled Operations Manager to lead our team in delivering exceptional results. As a key member of our organization, you will be responsible for implementing effective strategies and practices throughout the company.
Job Functions and Responsibilities:- Customer Focus: Foster strong relationships with customers by improving their happiness and encouraging positive interactions.
- Drives Results: Prioritize tasks, build momentum, and optimize progress through efficient tracking and follow-up mechanisms.
- Communication: Develop clear and purposeful communication by facilitating the exchange of ideas, thoughts, opinions, knowledge, and data.
- Collaborative Communication: Promote collaborative problem-solving and creativity to tackle complex challenges, fostering a culture of partnership.
- Sales Achievement: Drive monthly, quarterly, and yearly sales goals for each business unit within Final Control across designated regions: Mexico, Brazil, and Southern Cone.
- Training: Reinforce Service Level Doctrine 2.0 and other crucial areas within the operations team through effective training initiatives.
- Policy Interpretation: Accurately interpret and apply Emerson's policies and procedures within the PMO team's activities.
- Alliance Building: Develop alignment across all departments, promoting continuous communication and collaboration.
- Engineering (industrial, chemical, etc.) degree.
- MBA preferred.
- 8-10 years' experience in operations, project management, procurement, customer care, inside sales, and supply chain.
- 6-8 years' experience in customer-facing roles within industries such as Oil & Gas, Mining, and Process and Chemical.
- Proficiency in English (80%).
- Expertise in project management, supply chain management, customer care, procurement, and sales administration.
- Job Knowledge.
- Accountability.
- Communication.
- Ethics.
- Interpersonal Relations.
- Safety and Security.
- Decision Making/Problem Solving/Judgment.
- Flexibility & Adaptability.
- Planning & Organization.
$120,000 - $150,000 per year, depending on location and experience.
About Emerson:We are a leading global technology and industrial company that provides innovative solutions for customers in a variety of industries. Our employees are passionate about making a difference in the world, and we strive to create a work environment that is inclusive, diverse, and rewarding.
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