Associate E2E Process Manager
hace 1 mes
The Associate E2E Process Management role is responsible for managing day-to-day operational processes. This includes order scheduling and fulfillment, internal case management, pre-production planning, billing/invoicing processes, and logistics. The Associate will also be responsible for systematizing updates to customers and assisting with customer-related inquiries as needed.
Key Accountabilities
- Manage day-to-day operational processes, including order scheduling and fulfillment, internal case management, pre-production planning, billing/invoicing processes, and logistics.
- Complete manual data entry.
- Support select process improvement activities associated with customer service operations.
- Assist with customer-related inquiries based on customer needs/demand.
- Adhere to all applicable Working Practice Documents (WPDs), Work Instructions (WIs), and Compliance Guidelines.
About the Candidate
The ideal candidate will have a Bachelor's degree and 1+ years of progressive business experience in the biopharmaceutical industry. Fluency in English is required, with other languages desirable. The candidate should have strong interpersonal and time management skills, with the ability to work in a team environment and make clear-headed decisions under pressure. Experience with systems enabling program end-to-end program operations, including customer-facing digital portals and internal case management platforms, is also required.
What We Offer
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
-
E2E Project Manager for Optical Transport Networks
hace 3 semanas
Xico, México Nokia A tiempo completoRole SummaryThe E2E Project Manager is responsible for the execution of assigned projects on the Network Infrastructure Business Group at Nokia. Activities are based on Project Management methodology, Nokia processes, and Nokia tools. Such knowledge and competences contribute to ensure that all customer projects and maintenance contracts are delivered...
-
Earner Access Associate Program Manager
hace 2 meses
Xico, México Uber A tiempo completoAbout this RoleThe LatAm Earner Access Associate Program Manager will be responsible for driving strategic projects that enhance the customer experience for earners signing up with Uber. This role focuses on project management, customer experience, cross-functional collaboration, and process improvements.Key ResponsibilitiesDevelop and execute high-impact...
-
Material Data Management Associate Manager
hace 5 días
Xico, México Pepsico A tiempo completoAbout the RoleWe are seeking an experienced Material Data Management Associate Manager to join our team at PepsiCo. This is a critical role that will play a key part in driving business success through the effective management of material data.Job DescriptionThe successful candidate will be responsible for implementing and supporting our PGT Program, a major...
-
Relationship Manager
hace 2 días
Xico, México Marriott International, Inc A tiempo completoJob OverviewMarriott International, Inc. is seeking a seasoned Relationship Manager to spearhead Associate Partnerships across the CALA region.This role will serve as a vital member of the CALA Work Environment/Associate Relations Team, reporting directly to the Senior Director of Work Environment.The ideal candidate will possess a deep understanding of...
-
Citi Operations Support Associate 2
hace 6 días
Xico, México Citi A tiempo completoJob Description:The Ops Support Associate 2 is a pivotal entry-level position within the Citi operations team, focusing on delivering day-to-day support services to ensure seamless operations. This role plays a critical part in maintaining and improving the company's operations infrastructure and processes.
-
Digital Marketing Associate Manager
hace 2 meses
Xico, México Mattel A tiempo completoEmpower Children's ImaginationMattel is a leading global toy company seeking a highly skilled Digital Marketing Associate Manager to join our team. As a key member of our marketing team, you will play a crucial role in driving business growth and inspiring children through innovative products and experiences.About the Role:We are looking for a results-driven...
-
Transformational Project Manager
hace 2 meses
Xico, México Emerson A tiempo completoJob OverviewWe are seeking a highly skilled Transformational Project Manager to lead our Process Excellence initiatives. As a key member of our team, you will be responsible for driving business growth through process improvement and strategic project management.
-
Telecommunications Portability Process Manager
hace 4 semanas
Xico, México C3Ntro Telecom A tiempo completoAbout C3Ntro TelecomWe are a leading telecommunications company seeking an experienced Telecommunications Portability Process Manager to join our team. The ideal candidate will manage national and international portability processes, ensuring accuracy and efficiency in number administration while providing exceptional service standards to both internal and...
-
Quality Process Manager
hace 6 días
Xico, México Nielseniq A tiempo completoJob DescriptionWe are seeking a highly skilled Quality Process Manager to join our team at NielsenIQ. This role will be responsible for managing the quality of information, emphasizing continuous improvement and defining actions to guarantee that people and processes work correctly.About the Role:Assure the training and growth of quality executives from...
-
Transaction Processing Associate III
hace 2 meses
Xico, México Conduent De Mexico S.A. De C.V. A tiempo completo**Overview**We are seeking a skilled Transaction Processing Associate III to join our team at Conduent De Mexico S.A. De C.V.**Salary Range:** $45,000 - $65,000 per year**Job Summary:This role involves performing business support or technical work using data organizing and coordination skills.**Key Responsibilities:Perform tasks based on established...
-
Senior Quality Assurance Manager
hace 2 meses
Xico, México Wipro Limited A tiempo completoJob Title: Senior Quality Assurance Manager">About the Company: Wipro Limited is a leading global information technology, consulting and business process services company.">Job Summary: We are seeking an experienced Senior Quality Assurance Manager to join our team. This role will be responsible for defining program execution models and governance for key...
-
E-Commerce Development Manager
hace 2 meses
Xico, México Pepsico A tiempo completoCompany Overview:PepsiCo is a leading food and beverage company with iconic brands consumed over a billion times a day in more than 200 countries.We are the perfect place for curious people, thinkers, and change agents who want to make a positive impact in the world.Salary: Estimated annual salary range: $60,000 - $80,000 based on market data and...
-
Clinical Operations Associate Manager
hace 2 meses
Xico, México Thermo Fisher Scientific A tiempo completoJob Summary:">We are seeking a highly skilled and experienced Clinical Operations Associate Manager to join our team at Thermo Fisher Scientific. This is an excellent opportunity for a talented professional to take on a leadership role in managing staff, projects, and processes.">About the Role:">The successful candidate will be responsible for managing a...
-
Business Development Representative
hace 1 mes
Xico, México Process Street A tiempo completoAbout Process Street">Process Street is a leading no-code workflow platform that empowers businesses to streamline their processes and achieve unprecedented efficiency.Our cutting-edge technology helps customers build, document, automate, and track recurring workflows with ease, ensuring thorough execution of critical business operations.We service over...
-
Logistics Operations Manager
hace 2 meses
Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completoAt Servicios Comerciales Amazon Mexico S. De R.L. De C.V., we are seeking an experienced Logistics Operations Manager to lead our dynamic Delivery Station in Cuauhtémoc, Mexico.About the RoleThis is a critical position that requires a strong leader who can manage and motivate a team of over 100 associates to deliver exceptional customer service while...
-
Associate Medical Manager Immunology
hace 1 mes
Xico, México Johnson & Johnson A tiempo completoAt Johnson & Johnson, we foster a culture of inclusion and belonging where all perspectives, abilities, and experiences are valued.Our Medical Affairs team is dedicated to creating a healthier, more equitable world through innovative solutions.We are seeking a highly skilled Associate Medical Manager Immunology to join our team in Mexico City.Key...
-
Clinical Research Associate
hace 2 meses
Xico, México Thermo Fisher Scientific A tiempo completoClinical Research Associate RoleAt Thermo Fisher Scientific, we are seeking a skilled Clinical Research Associate to join our team. As a Clinical Research Associate, you will be responsible for performing and coordinating all aspects of the clinical monitoring and site management process.Key Responsibilities:• Monitor investigator sites with a risk-based...
-
Operational Leadership Manager
hace 1 mes
Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completoAt Servicios Comerciales Amazon Mexico S. De R.L. De C.V., we are seeking a highly skilled Operational Leadership Manager to lead and develop a team of Amazon Associates in a distribution warehouse environment.The successful candidate will be responsible for motivating, mentoring, and coaching their team to ensure the highest levels of safety, quality,...
-
IT Operations Program Manager
hace 4 semanas
Xico, México Sterling Kohler A tiempo completoJob TitleIT Operations Program Manager - Associate ExperienceAbout the CompanySterling Kohler is a global leader in energy resilience, delivering innovative energy solutions critical to sustain and improve life across home energy, industrial energy systems, and powertrain technologies.Estimated Salary$120,000 - $150,000 per yearJob DescriptionWe are seeking...
-
Clinical Trial Associate
hace 2 meses
Xico, México Thermo Fisher Scientific A tiempo completoJob Overview: We are seeking a highly skilled Clinical Trial Associate to join our team at Thermo Fisher Scientific. In this role, you will be responsible for monitoring investigator sites with a risk-based approach, applying root cause analysis, critical thinking, and problem-solving skills to identify site processes failure and implement...