Digital Marketing Strategist

hace 9 horas

Ciudad de México, Ciudad de México Shuttlerock Limited A tiempo completo

About Shuttlerock Limited

We are a leading creative subscription platform, delivering unparalleled speed and limitless scale to digital marketing agencies and brands. Our proprietary platform leverages designers and technology to quickly create high-performance mobile video ads using a single visual asset as simple as a still photo.

Our team provides guidance on effective digital marketing all over the world in over 30 languages. We have offices in key locations and work closely with our partners to maximize their existing creative for a wider audience.

The ideal candidate will own and manage a Renewal Book of Business of clients, working closely with them to ensure their success with Shuttlerock Limited. They will develop a high level of knowledge and understanding of client needs by monitoring industry news, trends, and best practices.

Key Responsibilities:

  • Outcome-Based Customer Success: Own and manage a Renewal Book of Business of clients, ensuring their success with Shuttlerock Limited.
  • Domain-Based Knowledge: Develop a high level of knowledge and understanding of client needs by monitoring industry news, trends, and best practices.
  • Driving Adoption: Actively monitor account adoption throughout the length of the relationship, ensuring high utilization of Shuttlerock creative services.
  • Personalized Engagement: Engage with clients during onsite and virtual quarterly business reviews, influencing through performance metrics, recommendations for performance improvements, and strategic discussions on their achievement of advertising and business goals.

In addition to these responsibilities, the ideal candidate will also be responsible for:

  • Delivering best-in-class service to client partners through creative and support expertise.
  • Ensuring creative projects are delivered successfully and within committed time frames.
  • Partnering directly with advertisers (and their agencies when applicable) to optimize ad creative for a digital experience.
  • Onboarding new client partners onto the Shuttlerock Cloud following a specific onboarding process to ensure they realize a fast time to value.
  • Leading creative subscription renewal and upsell efforts.
  • Building and maintaining strong client relationships, ensuring they have a consistent, best-in-class experience with Shuttlerock Limited in every interaction from onboarding, adoption, and growth to renewal.

Required Skills and Qualifications:

  • 3-5 years of client-facing account management experience, preferably in the technology (SaaS), and/or advertising industry, or equivalent years of relevant industry work experience.
  • Ability to quickly learn new technology, and explain software features and onboarding concepts to clients in a simple, succinct manner.
  • Experience managing a book of business, with a record of successful forecasting & quota attainment.
  • Passion for and experience of creative technologies and the surrounding ecosystem.

Estimated Salary: $90,000 - $120,000 per year, based on location and experience.

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