Business Operations Manager
hace 1 mes
**Key Responsibilities:**
Assist in driving business initiatives and activities aligned with business area objectives.
Accurately manage and report high-quality information to support governance forums and committees.
Evaluate and analyze management information to ensure service level agreements are met.
Participate in business and operational planning, including financial, technological, and resource planning.
Contribute to senior management decision-making through the use of management information and performance metrics.
Investigate and resolve issues affecting business unit performance.
Key Requirements:
- Organized and deadline-driven
- Excellent interpersonal and communication skills
- Strong desire to learn and adapt, with demonstrated business knowledge
- Customer-centric mindset with the ability to anticipate customer needs
- Stakeholder management, effective teamwork, and collaboration in a complex organization
- Ability to manage and mitigate operational risk effectively
At Hsbc, we value diversity and inclusion, promote equal opportunities, and prioritize employee well-being.
Our company culture emphasizes dignity, respect, and responsibility, and we strive to make a positive impact on our customers and communities.
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