F&I Senior Representative

hace 3 semanas


Monterrey, Nuevo León, México Gm Financial A tiempo completo
About the Role

The F&I Senior Representative will be responsible for executing and implementing F&I related processes with the Dealers F&I Managers who participate in the GMF F&I School. This role requires a strong understanding of wholesale and retail automotive financing products and the ability to tailor solutions to meet unique dealer needs, consumer preferences, and national requirements in local markets.

Key Responsibilities:

  • Elaborate and follow up on KPIs of the F&I Department, including inventory management and reporting.
  • Support the accomplishment of Dealer Sales programs, such as the F&I School and F&I Conference.
  • Negotiate with Dealers organization levels to assign and execute action plans to improve the performance of the F&I Managers.
  • Monitor F&I Department KPIs to identify opportunity areas and suggest improvement actions.
  • Support in the selection of F&I Managers for the Dealer Network.
  • Update and provide ad-hoc support for reports.
  • Administer F&I Managers and F&I Assistants inventories.
  • Support on the development and execution of projects related to the F&I Program.

Requirements:

  • Bachelor's degree in business administration, economics, marketing, accounting, or related field.
  • Fluent in both Spanish and English, with conversation level evaluated during the interview.
  • +2 years of experience providing training, ideally for sales associates.
  • Background experience in financial institutions, banking, automotive industry, within the sales area and/or credit departments (preferred).
  • Background experience in consulting or business advisory areas.
  • Ability to build strategic customer relationships.
  • High level of self-management and empowerment.
  • Knowledge of Automotive industry in Mexico.
  • Knowledge of Financial & Banking industry in Mexico.
  • Ability to analyze and develop process improvements.
  • Advanced MS Office Skills.
  • Ability to work and negotiate with all organizational levels.

What We Offer:

At GM Financial, we want you to be the most authentic version of yourself. We take care of your work-life balance by programming wellness and integration activities, where you will strengthen your relationships with peers and contribute towards the development and wellbeing of your community, while providing you with a competitive salary and benefits.

Some of our global benefits include Extended Maternity & Paternity Leaves, Personal Days & Community Investment hours.

Mexico: Additional benefits include Medical Plans, Profit Sharing, Life Insurance, Savings Fund & Pension Plan and others.

Disclaimer: Mexico - GM Financial is an Equal Opportunity Employer and is committed to diversity and inclusion at every level of our organization. We do not discriminate against any applicant or employee based on race, color, age, gender, marital status, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other that undermines human dignity and aims to nullify or impair people ́s rights and freedoms.



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