Director of Technology and Systems

hace 1 mes

Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Director of Technology and Systems to join our team at Marriott International, Inc. As a key member of our property management staff, you will contribute advanced knowledge and skills in technology and general hospitality business knowledge to support our property and technology Information Resources objectives.

Key Responsibilities
  • Ensuring Client Technology Needs are Met
    • Use computers and computer systems to program, write software, set up functions, enter data, or process information.
    • Monitor, ensure, and manage the acquisition and maintenance of property-based systems.
    • Analyze information, identify current and potential problems, and propose solutions.
    • Maintain, inspect, and repair equipment.
    • Inspect and ensure the maintenance of the equipment or the environment.
    • Ensure solutions are consistent with the client's needs and brand-specific IR environment.
    • Maintain inventories and manage IT hardware/software.
    • Provide Internet support and maintenance (if applicable).
    • Provide cable management support.
  • Managing Projects and Policies
    • Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
    • Monitor processes and evaluate information according to SOP and LSOP requirements.
    • Enforce IR policies and standards protecting company hardware, software, and other resources at the property.
  • Maintaining Information Systems and Technology Goals
    • Develop specific goals and plans to prioritize, organize, and accomplish your work.
    • Perform an assessment of needs, ensuring compliance with brand-specific standards, budget, and capital requirements.
    • Determine priorities, schedules, plans, and necessary resources to ensure completion of any property projects on schedule and according to specification.
    • Ensure problems are correctly reported, routed, tracked, and solved, with the system user being informed of the situation at all times.
    • Ensure proper asset management.
    • Perform on-site monitoring of all projects.
    • Ensure that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance, and produces desired business results.
    • Keep up-to-date technically and apply new knowledge to your job.
    • Demonstrate knowledge of job-relevant issues, products, systems, and processes.
    • Provide technical expertise and support.
Requirements
  • BS/BA or equivalent work experience.
  • 2-4 years of experience in a like position.
  • Previous experience in IR Global Field Services or Marriott Systems Support is desirable.
  • System-related professional certifications are desired.

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