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Business Systems Manager

hace 2 meses


Xico, México Razorhorse Capital, Llc A tiempo completo
About the Role

Razorhorse Capital, Llc is seeking a highly skilled Business Systems Manager to join our team. As a key member of our technology team, you will play a pivotal role in refining and maintaining our best-in-class technology environment.

Key Responsibilities
  • Systems Administration: Provide expert guidance to optimize and integrate G-Suite, SaaS platforms (Salesforce, Slack, Airtable), Google Cloud Platform (GCP), and other tech solutions.
  • Access Management: Design, configure, and manage user access (employee & client) permissions for optimal security and compliance.
  • Agile Project Management: Lead the delivery of new tech capabilities using Agile methodologies. Manage project lifecycles for system enhancements and initiatives, from concept to launch.
  • Vendor Management: Manage vendor relationships for existing software contracts and manage the RFP/SOW process for evaluating new 3rd party systems and solutions.
  • Disaster Recovery / Business Continuity Planning: Ensure preparedness by maintaining and updating the company's disaster recovery and business continuity plans.
  • Website Maintenance: Perform basic website maintenance, implement minor enhancements/updates, and manage content.
  • Systems Documentation: Create and maintain comprehensive systems documentation, including systems inventory and architecture diagrams.
Qualifications
  • Experience: 3+ years of experience working with SaaS platforms such as Salesforce, Skuid (UI / UX), Google Big Query, Google Suite, Slack, and Airtable.
  • Project Management: 2+ years managing software and/or IT transformation projects.
  • Cybersecurity Knowledge: Strong knowledge of cybersecurity principles, practices, and technologies, including but not limited to network security, endpoint security, encryption, identity and access management, and security incident response.
  • Communication: English fluency and strong interpersonal skills with the ability to translate between business users and developers.
  • Education: Bachelor's degree.
  • Salesforce Administrator Certification: Preferred but not required.