Technical Service Controller

hace 4 semanas


Santiago de Querétaro, Querétaro de Arteaga, México Humaniq Headhunters A tiempo completo
Service Controller Job Description

As a Service Controller at Humaniq Headhunters, you will play a crucial role in supporting the Head of Service AMN in steering the technical customer service department. Your primary responsibility will be to provide financial data, reports, and KPIs to enable informed decision-making.

Key Responsibilities:
  • Financial Reporting: Prepare and deliver monthly financial service reports, including revenue, cost, cost centers, and working hours.
  • Ad-hoc Reporting: Develop and prepare reports and variance analysis for management as needed.
  • Budgeting and Forecasting: Assist in preparing yearly budgets, monthly forecasts, and last estimates for the service area.
  • ERP and BI Tools: Ensure correct value flows in SAP R/3, SAP 4/Hana, Cognos, and its reporting tools, and correct discrepancies as needed.
  • Business Partnership: Serve as a business partner for the service department, particularly for the Head of Service AMN.
  • Process Optimization: Contribute to the continuous improvement of finance and service area processes.
  • Service Pricing: Evaluate and develop service pricing models.
Requirements:
  • Education: Bachelor's degree in Business, Finance, Management, Accounting, or equivalent.
  • Experience: +5 years of finance experience in an analytical role.
  • Technical Skills: Proficiency in SAP R/3, SAP 4/Hana, BH3, and MS Office applications (PowerPoint, Excel, etc.).
  • Language Skills: Sound English and Spanish language skills.

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