Customer Service Ambassador
hace 1 mes
Overview
At Regal Rexnord, we strive to provide a seamless customer experience. As a Customer Care Advocate I, you will be the primary contact for customers seeking assistance with orders, quotes, and product inquiries.
About Us
We are a global company with meaningful secular demand tailwinds in various end markets, including factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Job Summary
We are seeking a highly motivated and dedicated individual to join our dynamic Customer Care Team. In this role, you will receive comprehensive training on our products and systems and work collaboratively with internal teams to deliver exceptional customer experiences.
Responsibilities
- Dedicate to 80-20 overserve strategies
- Handle internal & external customer inquiries, quotes & orders, utilizing established standard operating policies & procedures.
- Build strong customer relationships and deliver customer-centric solutions
- Support corporate initiatives designed to overserve our customers while providing an effortless customer experience
- Plan and prioritize daily work to meet commitments aligned with organizational goals
- Take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Handle standard customer escalations, autonomously with first contact resolution when possible
- Work with internal teams with a high sense of accountability and urgency
- Work with Distribution Center operations to assure orders are managed and shipped in a timely manner to customer expectations; as well as resolve customer issues regarding order shipment issues such as damaged, late, or incorrect products
- Participate in training initiatives within department
Requirements
To succeed in this role, you should have:
- Excellent communication and problem-solving skills
- Able to work in a fast-paced environment with multiple priorities
- Ability to build strong relationships with customers and internal stakeholders
- Strong analytical and problem-solving skills
- Proficiency in using technology to enhance customer experience
Benefits
We offer a competitive salary range of $55,000 - $65,000 per year, based on location and experience. Additionally, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
-
Customer Service Representative
hace 2 meses
Ciudad Apodaca, Nuevo León, México FedEx A tiempo completoJob Summary:As a Customer Service Representative at FedEx, you will play a vital role in ensuring the smooth operation of our front-line clearance process. You will be responsible for performing a variety of customer service and administrative duties, including responding to customer inquiries, documenting customer information, and preparing reports.Key...
-
Customer Service Operations Coordinator
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoAbout the JobAs a Customer Service Operations Coordinator at Grundfos, you will play a crucial role in ensuring seamless service operations. This position involves coordinating with customers and service staff to meet their needs efficiently and effectively.The ideal candidate will possess excellent communication skills, be able to build trust with customers...
-
Customer Service Coordinator
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Lear Corporation A tiempo completoAt Lear Corporation, we are committed to delivering exceptional customer experiences.We are seeking a highly skilled Customer Service Coordinator to join our team based in Apodaca Plant (Apodaca, Nuevo León, México).The successful candidate will be responsible for planning and coordinating all shipments to our customers, ensuring timely delivery according...
-
Customer Service Specialist
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completoAbout ExpeditorsExpeditors is a leading logistics company that provides critical transportation visibility to our customers with exceptional customer service.We are seeking a highly skilled and motivated Customer Service Specialist - Logistics Operations to join our Critical Logistics Services team. This role will be based in Mexico and will play a key part...
-
Customer Service Excellence Lead
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Motion Industries (Mot) A tiempo completoJob Title: Customer Service Excellence LeadAbout the Role: At Mot, we are seeking a skilled and experienced customer service professional to join our team as a Customer Service Excellence Lead. In this role, you will be responsible for delivering exceptional customer experiences while ensuring seamless order execution.About You: We are looking for an...
-
Customer Service Representative
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completo**Company Overview**Expeditors is a leading logistics company that provides critical services to its customers. Our team of experts works tirelessly to ensure timely and accurate information is provided to our clients.**Job Description**We are seeking a skilled Customer Service Representative to join our Critical Logistics Services team. As a key member of...
-
Customer Service Representative II
hace 1 mes
Ciudad Apodaca, Nuevo León, México Motion Industries (Mot) A tiempo completoAt Motion Industries (Mot), we are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative II. This role is ideal for someone who enjoys working with customers, negotiating prices, and driving sales growth.About the RoleWe offer a competitive salary of $65,000 per year, depending on experience and location. As...
-
Customer Service Specialist
hace 5 días
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoJob OverviewGrundfos Holding A/S, a leading water technology company, seeks an experienced Customer Service Specialist to join our team in Apodaca, MX. This role requires a strong technical background and excellent communication skills to provide world-class customer service.
-
Logistics Service Expert
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completoAbout ExpeditorsExpeditors is a leading logistics services company that specializes in providing critical support to our customers. Our team of experts works closely with customers, service providers, and district operations to deliver transportation visibility and exceptional customer service.
-
Customer Service Representative
hace 1 mes
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completoJob Title: Customer Service Representative - Critical Logistics ServicesAbout the Role:We are seeking a highly skilled Customer Service Representative to join our Critical Logistics Services team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in the aviation, automotive, pharmaceutical, retail,...
-
Parker Hannifin Customer Service Expert
hace 5 días
Ciudad Apodaca, Nuevo León, México Parker Hannifin Corporation A tiempo completoParker Hannifin Corporation is a leading provider of motion and control technologies, employing approximately 58,000 people worldwide. With annual sales exceeding $13 billion, the company offers precision-engineered solutions for various markets.The Customer Service Representative plays a vital role in ensuring customer satisfaction by responding to...
-
Customer Service Representative
hace 3 semanas
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team as an Order Management Specialist. In this role, you will be responsible for providing exceptional customer service and ensuring timely resolution of customer inquiries.Key Responsibilities:Manage customer orders from receipt to delivery, ensuring accurate...
-
Customer Service Expert for Critical Logistics Services
hace 2 semanas
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completoAbout ExpeditorsExpeditors is a leading logistics company providing innovative solutions to its customers. Our team of experts works closely with clients to ensure timely and accurate delivery of their shipments.Job Description:We are seeking an experienced Customer Service Expert to join our Critical Logistics Services team. As a key member of the team, you...
-
Customer Service Representative
hace 3 semanas
Ciudad Apodaca, Nuevo León, México Parker Hannifin Corporation A tiempo completoAbout the RoleParker Hannifin Corporation is a leading global provider of motion and control technologies. As a Customer Service Representative, you will be a key member of our team responsible for delivering exceptional customer experiences.ResponsibilitiesProvide timely and effective support to customers through various communication channels.Process...
-
Customer Service Representative for Global Projects
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoGrundfos Job OverviewWe are looking for a skilled customer service representative to join our team in Apodaca, MX.Compensation and BenefitsThe estimated salary for this role is $45,000 - $60,000 per year, depending on experience. In addition to a competitive salary, we offer flexible working hours, up to 3 days' additional paid leave for volunteering, annual...
-
World-Class Customer Service Representative
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoJob SummaryWe are seeking an experienced World-Class Customer Service Representative to join our Water Utility team at Grundfos Holding A/S. As a key member of our sales team, you will be responsible for delivering exceptional customer service through various channels, including telephone, email, live chat, and instant messaging.Your primary focus will be on...
-
Customer Support Specialist
hace 2 semanas
Ciudad Apodaca, Nuevo León, México Abb A tiempo completoAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team. As a key member of our technical service group, you will provide exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.Key ResponsibilitiesRespond to customer inquiries via multiple channels, providing timely and accurate...
-
Customer Service Analyst
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Lear A tiempo completoAbout UsLear Corporation, a leading global automotive technology company, is dedicated to fostering collaboration, inclusion, respect, and excellence. Our teams are the secret to our success, empowered, inventive, and inclusive, passionate about their craft and driven to succeed.Job DescriptionWe are seeking a highly skilled Customer Service Analyst to join...
-
Business Operations Specialist
hace 4 semanas
Ciudad Apodaca, Nuevo León, México FedEx A tiempo completoFedEx is a world-class company consistently recognized as a great place to work and a technology innovator. We are proud to be one of the most admired and respected companies in the industry.As a Business Operations Specialist - Customer Service, you will play a vital role in supporting efficient clearance processes and providing excellent customer service....
-
Global Logistics Service Agent
hace 1 mes
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completoJob DescriptionThis position is an opportunity to join Expeditors' Critical Logistics Services (CLS) Customer Service Team. As a key member of the team, you will provide exceptional customer service to our clients across various industries, including aviation, automotive, pharmaceutical, retail, and technology.The CLS Customer Service Team is responsible for...