Operations and Maintenance Specialist
hace 4 semanas
About KioSoft Technologies
KioSoft Technologies LLC is a leading provider of custom solutions for the Commercial Laundry, Vending, and other unattended Payment Industries. With operations in the United States, Canada, Mexico, China, Korea, and authorized dealers worldwide, we are a global company with a strong presence.
Job Summary
We are seeking an experienced Operations and Maintenance Engineer to join our team in Mexico City. As a key member of our technical staff, you will be responsible for the operations and maintenance of our software products and servers in North America.
Main Responsibilities
- Manage the operations, deployment, and maintenance of Linux systems
- Analyze performance data and logs of Linux operating systems to drive system performance improvements
- Conduct daily monitoring and data processing tasks for Linux operating systems
- Handle emergency tasks outside of regular working hours on a rotational basis to ensure high system availability
Requirements
- Bachelor's degree or higher in a computer-related field
- 5+ years of relevant work experience preferred, with customer service communication and problem-solving experience being a plus
- Familiarity with mainstream operating systems (such as Linux and Windows) installation, configuration, optimization, and troubleshooting
- Proficient in databases like MySQL and Redis, able to independently install and resolve database issues
- Skilled in using and troubleshooting middleware such as Nginx, Redis, Tomcat, Elasticsearch, Logstash and RabbitMQ
- Familiarity with docker containers and proficient in using common commands to manage containers
- Knowledge of operational monitoring tools (like Prometheus) configuration and usage
- Basic understanding of public cloud and private cloud operations, such as Microsoft Azure and Amazon AWS is preferred
- Strong team collaboration skills, quick learning ability and capable of handling high work pressure
- Fluent spoken English with good communication skills
What We Offer
We are an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted.
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