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The Operations Support Specialist plays a vital role in ensuring the smooth operation of Citigroup's business processes. This entry-level position is responsible for providing day-to-day operations support, including record maintenance, account management, and imaging. The successful candidate will serve as a liaison between operations staff, relationship managers, and clients, providing guidance and support as needed.
Key Responsibilities:
- Provide operations support services, including record maintenance, account management, and imaging
- Serve as a liaison between operations staff, relationship managers, and clients
- Provide guidance and support to team members as needed
- Conduct basic analysis and research to resolve problems and improve processes
- Support an expansive array of products and services
Qualifications:
- 1-3 years of relevant experience in a business office or operational environment
- Proficient computer and math skills, with a focus on complex databases and spreadsheets
- Demonstrates technical and administrative expertise
- Consistently demonstrates attention to detail
About Citigroup Inc.
Citigroup Inc. is a global financial services company that provides a wide range of financial products and services to individuals, corporations, and governments. We are committed to providing our customers with exceptional service and support, and we are seeking a highly motivated and detail-oriented individual to join our team as an Operations Support Specialist.
