Critical Incident Manager

Major Incident ManagerWe are seeking a highly skilled Major Incident Manager to join our team at Thomson Reuters. As a key member of our IT organization, you will be responsible for ensuring that major incidents are handled effectively and efficiently, with a focus on restoring service to our customers within Service Level Agreement (SLA) targets.The ideal...

Job Title: Senior Basis Consultant for ECS Delivery/Critical Incident ManagementWe are seeking a highly skilled Senior Basis Consultant to join our SAP Enterprise Cloud Services Delivery Technical Operations team. As a key member of our Critical Incident Management team, you will be responsible for ensuring the 24x7 availability of SAP systems running on SAP...

About the OpportunityIron Mountain is seeking a skilled Incident/Problem Manager to join our Global IT Service Management Team. As a key member of our team, you will play a crucial role in ensuring the smooth operation of IT services by detecting, responding to, and mitigating service-impacting events.Key ResponsibilitiesSwiftly detect and respond to...

**Major Incident Manager Role Overview**Thomson Reuters is seeking an experienced Major Incident Manager to join our team. As a key member of our operations group, you will play a critical role in ensuring the smooth operation of our systems and services.**Key Responsibilities**Manage Major Incidents with authority and leadership to achieve speedy resolution...

Job Title: Senior Major Incident ManagerThe Senior Major Incident Manager is a critical role within the Technology Infrastructure team, responsible for coordinating and managing major incidents to ensure minimal disruption to business operations.Key Responsibilities:Coordinate IcM staff for all major incidents to ensure IcM presence for event awareness and...

About the RoleWe are seeking a highly skilled Senior Basis Consultant to join our SAP Enterprise Cloud Services Delivery Technical Operations team. As a key member of our Critical Incident Management team, you will be responsible for ensuring the 24x7 availability of SAP systems running on SAP ECS.Key ResponsibilitiesSupport, troubleshoot, and resolve alerts...

Necesitamos un experto en Incidente Manager para brindar soporte a producción y atención de incidencias en nuestros sistemas críticos y no críticos. Se requiere administración de proveedores y tickets para el backlog de incidencias en sistemas como Service Now y Jira.Responsabilidades:• Atender incidencias en sistemas productivos.• Administrar...

We are seeking an experienced Information Protection Incident Manager to join our team in Global Cybersecurity Operations (GCO). The successful candidate will play a critical role in detecting and responding to information and cybersecurity threats to HSBC assets across the globe.Key Responsibilities:• Managing the response to Data Breach events and...

Unlock Learning for All:At Ellucian, we empower student success by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.We believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for...

Incident Response Principal AnalystWe are seeking an experienced professional to join our team in the role of Incident Response Principal Analyst, operating within the Cybersecurity function and under the management of the Global Head of Cybersecurity Operations.Main Responsibilities:Lead technical and forensic investigations into cybersecurity events across...

The Senior Major Incident Manager is responsible for leading the incident management team to ensure timely and effective resolution of major incidents. The role involves coordinating with support teams, triaging issues, and mentoring junior staff members.**Key Responsibilities:**- Coordinate incident management teams to ensure timely resolution of major...

Join Cognizant as an Incident Manager Jr.We are seeking an exceptional individual to work supporting one of our clients as an Incident Manager Jr.Key Responsibilities:Monitor service alerts from cloud-based off-board server systems.Triage, follow-up, and coordinate incidents up to resolution.Facilitate and represent the US Market standpoint in CAB (Change...

Job SummaryWe are seeking a Senior Basis Consultant to join our SAP Enterprise Cloud Services Delivery Technical Operations team. As a Senior Basis Consultant, you will be responsible for ensuring the 24x7 availability of SAP systems running on SAP ECS. You will support, troubleshoot, and resolve alerts and incidents, and seek opportunities to streamline...

**Job Description**We are seeking a highly skilled Business Continuity and Incident Management Manager to join our team at Hsbc. The successful candidate will be responsible for ensuring the effective implementation of business continuity and incident management activities across all departments in HBMX & LAM.**Key Responsibilities**Ensure that the BCIM Team...

Job SummaryWe are seeking a highly skilled Senior Basis Consultant to join our SAP Enterprise Cloud Services Delivery Technical Operations team. As a Senior Basis Consultant, you will be responsible for ensuring the 24x7 availability of SAP systems running on SAP ECS. This includes supporting, troubleshooting, and resolving alerts and incidents, as well as...

Job Title: Network Service ManagerJob Summary:We are seeking a highly skilled Network Service Manager to join our team at Atos Se. As a Network Service Manager, you will be responsible for managing the performance of our LAN and WAN Network Service Providers, ensuring that our network services meet the highest standards of quality and reliability.Key...

Job Title: Senior Control ManagerAs a Senior Control Manager at Citi, you will be responsible for managing and driving the incident management process from start to finish. This includes producing weekly incident management reports for senior leaders, ensuring issue management quality standards are met, and acting as the single point of contact for issue...

Job SummaryAs a Supplier Inspection Manager at Citi, you will be responsible for managing and driving the incident management process from start to finish. This includes producing weekly incident management reports, facilitating issue management quality standards, and acting as the single point of contact for issue metrics.Key ResponsibilitiesEstablish and...

About the RoleAvaya is seeking a highly skilled Technical Support Manager to join our team. As a critical member of our Delivery Management team, you will act as a liaison between Avaya Operations Services and customers to ensure customer satisfaction and meet operational service level agreements.Key ResponsibilitiesEstablish and maintain relationships with...

About the RoleThe Technical Support Manager is a critical position within Avaya Operations Services, responsible for ensuring customer satisfaction and meeting operational service level agreements. This role requires a strong focus on customer service, a deep understanding of Avaya products, and the ability to leverage resources across technical teams to...