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Spare Parts Administrator
hace 2 meses
About Listopro
Listopro is a leading provider of innovative solutions for the industrial retail industry. We are committed to delivering exceptional customer experiences and driving business growth through our expertise in trade, supply chain, and logistics.
Job Summary
We are seeking a highly skilled Spare Parts Administrator - Supervisor to join our team. As a key member of our operations team, you will be responsible for managing spare parts orders, controlling and credit notes, and ensuring process compliance and performance within the region.
Key Responsibilities
- Manage Spare Parts Orders (ZSP) and Control & Credit Notes
- Perform Customer Requested Date (CRD) checks and Available to Promise (ATP) checks
- Monitor and address the ageing backlog
- Prepare and analyze monthly dashboards
- Follow up on offers and track Time to Quote (TTQ) and On Time in Full (OTIF) metrics
- Manage pending offers
- Ensure the productivity of Parts Administrators
- Monitor and improve the hit ratio
- Maintain clean data
Requirements
- Strong knowledge in trade, supply chain, and industrial retail, preferably in spare parts and logistics
- Familiarity with order management processes
- Ability to work independently and handle pressure effectively
- Capable of managing priorities and addressing multiple customer requests
- Expertise in Excel and ERP systems; knowledge of SAP is a plus
- Excellent communication skills, both written and verbal
- Strong coordination skills
What We Offer
- Comprehensive training programs to enhance your skills and knowledge
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Competitive compensation and benefits package
