Bilingual HR Solutions Associate II
hace 2 semanas
Position Overview
Arrow Electronics stands as a leading global distributor of electronic components and enterprise computing solutions, serving a vast array of industrial and commercial clients. With a commitment to driving innovation, Arrow Electronics supports over 220,000 prominent technology manufacturers and service providers, achieving impressive sales figures in recent years.
As a Fortune 109 company employing around 22,000 individuals globally, Arrow caters to diverse markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. The organization excels in delivering specialized services and expertise throughout the entire product lifecycle, ensuring that customers receive the right technology at the right time and price.
Role Summary
The HR Associate II will be an integral member of our Corporate HR Team within the HR Solutions Center. This dynamic role offers the opportunity to engage with various HR functions and support a wide range of personnel across the organization. We seek a candidate with HR experience, particularly in addressing inquiries from both Mexico and the USA, who is eager to learn and grow within the HR field.
Key Responsibilities
- Address inquiries regarding fundamental HR practices, processes, and policies for both Mexico and the USA through multiple communication channels.
- Provide responses to basic HR policy-related questions for managers, employees, and colleagues, escalating issues as necessary.
- Handle straightforward inquiries from candidates, recruiters, and hiring managers, escalating more complex issues to senior team members or management.
- Educate clients in Mexico about available services and promote the use of self-service tools such as Workday and My Connect.
- Participate in special projects and undertake additional duties as assigned.
- Utilize Workday for processing specific employee-related transactions and auditing the work of team members.
- Continuously identify and implement process improvements.
Qualifications
- Exceptional verbal and written communication skills; fluency in English is required.
- A minimum of 1 year of experience in an HR service center handling inquiries from Mexico and the USA is preferred.
- A Bachelor's degree in Human Resources or a related business field is mandatory.
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
- Ability to prepare clear and concise documentation, including correspondences and other written materials.
- Strong interpersonal skills to establish and maintain effective working relationships within a team environment.
- Capability to prioritize, organize, and manage multiple assignments while meeting deadlines.
- Commitment to maintaining confidentiality and handling sensitive information with discretion.
- Demonstrated customer service skills.
- Familiarity with effective office practices and etiquette.
- Experience with applicant tracking systems (ATS), SharePoint, and Workday is highly desirable.
Benefits
At Arrow, we acknowledge that competitive financial rewards and comprehensive benefits are vital components of an ideal job. We offer a robust compensation package that includes:
- 30 days of Christmas bonus
- 40% vacation premium
- 12 vacation days
- Vision Assistance
- Life Insurance
- Healthcare Insurance
- Food/Pantry Vouchers
- Restaurant Vouchers
- Savings Fund
- Opportunities for professional growth and development
Work Arrangement
This position offers a hybrid work arrangement, requiring 3 days in the office and 2 days working from home.
Compensation
The annual hiring range for this position is $17,000 to $20,000.00 MXN monthly. Actual compensation may vary based on geographic location, work experience, education, and skill level.
Equal Opportunity Statement
Arrow is an equal opportunity employer. All applicants will be considered for employment without regard to religion, gender, age, sexual orientation, gender identity, or national origin.
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