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Client Service Associate
hace 2 meses
We are seeking a highly motivated and detail-oriented Client Service Associate to join our Americas team. As a key member of our client-facing team, you will be responsible for providing premium service to assigned accounts, answering detailed client inquiries, and participating in developing client relationships.
Key Responsibilities- Provide exceptional service to assigned clients, ensuring their needs are met and exceeded.
- Respond to client inquiries in a timely and professional manner, providing accurate and concise information.
- Develop and maintain strong relationships with clients, identifying opportunities to upsell and cross-sell MSCI products and services.
- Collaborate with internal stakeholders to ensure seamless delivery of client services.
- Contribute to the development of client service plans and strategies to drive business growth.
- Excellent communication and interpersonal skills, with the ability to articulate complex concepts to clients and internal stakeholders.
- Proven experience in client-facing roles, with a strong track record of delivering exceptional service and building strong relationships.
- Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment.
- Bachelor's degree in Finance, Engineering, Mathematics, Statistics, Economics, or related field.
MSCI is a leading provider of critical decision support tools and services for the global investment community. We are passionate about empowering investors to make informed decisions and drive better investment outcomes. Join our team and be part of a dynamic and innovative organization that is shaping the future of the investment industry.
