Collections Specialist
hace 1 mes
The successful candidate will be responsible for managing the recovery of accounts receivable, monitoring customer accounts, and providing timely forecasts of deposits to the Treasury Department.
Key Accountabilities:
- Ensure timely recovery of accounts receivable under their control.
- Monitor and manage customer accounts to prevent delinquencies.
- Provide regular forecasts of deposits to the Treasury Department.
- Process payments, credit memos, and credit balances according to established guidelines.
- Visit customers to reconcile accounts, obtain payment, and recover or clarify deductions.
- Verify prompt payment discounts are accurately applied and consistent with company policies.
- Request reimbursements to customers with credit balances.
- Release orders with payment terms of Payment in Advance or in Cash by verifying bank account balances.
- Authorize payment of guarantees to service centers and request compensation between accounts when necessary.
- Release orders from customers on credit hold according to established policies.
- Request temporary credit limits for special projects or high sales exceeding approved credit limits.
- Coordinate with Sales, Operations, MDF, Service, and Billing areas to eliminate retailer deductions.
- Control fleet assets and ensure employees return demo loans according to agreed expiration dates and policies.
- Prepare various reports related to accounts receivable, including end-month closing reports.
- Calculate AR revaluation and prepare foreign exchange profit or loss registers.
- Update and develop procedures for Credit and Collection Areas.
- Promote innovation and continuous improvement in the Credit and Collections area.
Minimum Experience: 2-5 years of specialist or administrative experience.
Education: Completion of an undergraduate program (B.A. or B.S.) is required.
TravelInternational travel is expected to be less than 10% of the time.
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