Collections Specialist

hace 1 mes


Ciudad de México, Ciudad de México Epson America, Inc. A tiempo completo
Key Responsibilities

The successful candidate will be responsible for managing the recovery of accounts receivable, monitoring customer accounts, and providing timely forecasts of deposits to the Treasury Department.

Key Accountabilities:

  • Ensure timely recovery of accounts receivable under their control.
  • Monitor and manage customer accounts to prevent delinquencies.
  • Provide regular forecasts of deposits to the Treasury Department.
  • Process payments, credit memos, and credit balances according to established guidelines.
  • Visit customers to reconcile accounts, obtain payment, and recover or clarify deductions.
  • Verify prompt payment discounts are accurately applied and consistent with company policies.
  • Request reimbursements to customers with credit balances.
  • Release orders with payment terms of Payment in Advance or in Cash by verifying bank account balances.
  • Authorize payment of guarantees to service centers and request compensation between accounts when necessary.
  • Release orders from customers on credit hold according to established policies.
  • Request temporary credit limits for special projects or high sales exceeding approved credit limits.
  • Coordinate with Sales, Operations, MDF, Service, and Billing areas to eliminate retailer deductions.
  • Control fleet assets and ensure employees return demo loans according to agreed expiration dates and policies.
  • Prepare various reports related to accounts receivable, including end-month closing reports.
  • Calculate AR revaluation and prepare foreign exchange profit or loss registers.
  • Update and develop procedures for Credit and Collection Areas.
  • Promote innovation and continuous improvement in the Credit and Collections area.
Requirements

Minimum Experience: 2-5 years of specialist or administrative experience.

Education: Completion of an undergraduate program (B.A. or B.S.) is required.

Travel

International travel is expected to be less than 10% of the time.


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