Collections Specialist
hace 3 días
About the Role:
American International Group, Inc. (AIG) is a leading global insurance organization seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will play a critical role in managing and resolving customer accounts, ensuring timely payments, and maintaining strong relationships with our clients.
Key Responsibilities:
- Manage and analyze customer accounts to identify and resolve payment discrepancies
- Communicate with customers to resolve issues and ensure timely payments
- Collaborate with internal teams to resolve complex account issues
- Develop and implement strategies to improve collections efficiency and effectiveness
- Provide exceptional customer service and maintain a high level of professionalism
Requirements:
- Bachelor's degree in Business or a related field
- At least 1 year of experience in collections or a related field
- Excellent communication and negotiation skills
- Ability to work in a fast-paced environment and meet deadlines
- Proficient in MS Office, particularly Excel
AIG's Commitment to Diversity and Inclusion:
AIG is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We believe that diversity and inclusion are critical to our success and strive to create a culture that values and respects the unique perspectives and experiences of all employees.
About AIG:
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions. We are committed to delivering innovative solutions to our customers and creating a culture that values and respects the unique perspectives and experiences of all employees.
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