Principal Service Delivery Management Consultant
hace 6 días
Job Summary
We are seeking a highly skilled and experienced professional to join our team as a Principal Service Delivery Management Consultant. As a key member of our Oracle Support team, you will be responsible for developing and managing the Oracle Support relationship with designated large accounts or small numbers of medium accounts.
Key Responsibilities
- Develop and maintain relationships with senior management across lines of business and third parties.
- Plan and deploy Support activities to ensure effective delivery within agreed budgetary constraints.
- Advise the account on the effective and efficient use of Oracle support services and products, tools, systems, interfaces, and procedures.
- Assure and improve the quality of the service, and maintain accurate account information.
- Assist in the renewal of Support contracts, and contribute to pre-sales activities.
- Communicate opportunities for customers to engage with Oracle, such as technical events and business seminars.
Requirements
- Leading contributor individually and as a team member, providing direction and mentoring to others.
- Work is non-routine and very complex, involving the application of advanced technical/business skills in the area of specialization.
What We Offer
As a Principal Service Delivery Management Consultant at Oracle, you will have the opportunity to work with a talented team of professionals and contribute to the success of our customers. We offer a dynamic and challenging work environment, with opportunities for growth and development.
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