Travel Experience Coordinator

hace 4 semanas


Xico, México Marriott Vacations Worldwide A tiempo completo

Vacation Assistance Advisor

Department: Vacation Assistance

**Status: Non-Exempt**

**Reports To: Vacation Assistance Supervisor**

**Job Summary**:

This role is responsible for ensuring seamless vacation experiences for our members. As a key member of our team, you will be responsible for monitoring and updating Interval pending requests, providing exceptional customer service, and offering travel-related services.

**Key Responsibilities**:

• Monitor and satisfy all Interval pending requests by confirming members and providing excellent customer service.

• Contact Interval members to offer alternative resorts or experiences and make requests more confirmable.

• Educate Marriott members on special Marriott internal request programs and services to maximize benefits.

• Provide service to return calls received from members.

• Make changes or updates to information on pending requests.

• Offer travel-related services, such as Eplus and insurance, to members.

• Maintain current knowledge of each resort's group quality rating and exception variables to ensure high member satisfaction.

• Meet department goals, including confirmation and renewal.

• Maintain daily staffing goals.

• Meet minimum monitoring scores by following department monitoring guidelines.

**Requirements**:

• Must possess a minimum of three months of Exchange experience.

• Must be detail-oriented and possess excellent organizational skills.

• Must be able to manage time, set priorities, and meet deadlines.

• Must possess initiative and excellent follow-up skills.

• Must have excellent problem-solving skills.

• Must be able to communicate effectively both orally and in writing.

• Must have excellent customer service skills.

• Must possess sales experience.

**Work Environment**:

Employees in this position will sit for extended periods, speaking on the phone and working on a PC. They may also stand at their workstation using an extended cord headset. Data entry is not constant, as information is obtained from members over the phone throughout the conversation, and is inputted by alternating between the keyboard and the mouse. Employees also respond to member questions by switching between screens for the information.



  • Xico, México Travel + Leisure Co. A tiempo completo

    {"text": "Travel Reservations Coordinator RoleWe are shaping the future of the travel industry at Travel + Leisure Co. Our team of experts is dedicated to creating exceptional experiences for travelers worldwide.About the RoleAs a Professional Travel Reservations Coordinator, you will be part of a dynamic and inclusive environment where we deliver excellence...


  • Xico, México Cherielix-Travel A tiempo completo

    Key Responsibilities:• Collaborate directly with clients to understand their travel preferences, interests, and needs.• Design personalized itineraries including flights, accommodations, activities, and additional services.• Coordinate reservations and confirmations with service providers for a seamless travel experience.• Offer expert advice on...


  • Xico, México Voyagu A tiempo completo

    Voyagu, a pioneering travel management company based in San Francisco, is revolutionizing the industry by connecting premium travelers with expert travel planners for seamless trip experiences.As a key player in the billion-dollar travel market, we have already achieved significant revenue milestones and are expanding our global presence with offices in...


  • Xico, México Erika4Travel A tiempo completo

    About the OpportunityAre you passionate about travel and helping others plan their perfect trips?We're looking for a talented individual to join our team as a Destination Booker, where you'll have the freedom to create your own schedule and work from anywhere.No previous experience is needed, as we provide comprehensive training to help you succeed.As a...


  • Xico, México Perluxe Travels A tiempo completo

    Job DescriptionWe are seeking a highly motivated and organized Travel Consultant Coordinator to join our team at Perluxe Travels. This is a fantastic opportunity to work in a dynamic environment, collaborate with clients, and leverage your expertise in travel management.


  • Xico, México Travel + Leisure Co. A tiempo completo

    We are shaping the future of travel by creating new possibilities for travelers at Travel + Leisure Co.Estimated Salary: $120,000 - $180,000 per yearAbout UsAt Travel + Leisure Co., our mission is simple: to put the world on vacation. We strive to deliver exceptional experiences for millions of travelers worldwide.We foster an inclusive environment where we...


  • Xico, México Accommodations Plus International A tiempo completo

    Job SummaryWe are seeking a highly skilled Travel Accommodations Coordinator to join our team at Accommodations Plus International. This role is responsible for providing exceptional customer service to our airline partner by processing hotel and ground transportation reservations, cultivating successful relationships, and maintaining a strong focus on...

  • Travel Planner Freelance

    hace 4 semanas


    Xico, México Cherielix-Travel A tiempo completo

    Travel Planner FreelanceWe are looking for a passionate and highly motivated Freelance Travel Planner to join our team of tourism professionals.Responsibilities:• Collaborate directly with clients to understand their preferences, interests and travel needs.• Design personalized itineraries that include flights, accommodations, activities and additional...


  • Xico, México Spx Flow A tiempo completo

    OverviewSpx Flow, a leading innovator in rotating technologies, is seeking a highly skilled Customer Experience Coordinator to join our team. This role will be based in Mexico and will report directly to the Customer Experience Manager.Job Summary:The Customer Experience Coordinator will play a crucial role in ensuring that customer needs are met and...

  • Travel Agent Coordinator

    hace 4 semanas


    Xico, México Recooty A tiempo completo

    We're looking for a skilled Travel Agent Coordinator to join our team at Recooty. As a key member of our team, you'll be responsible for creating unforgettable travel experiences for our clients. Your expertise in planning and organizing vacations will be essential in delivering exceptional customer service and ensuring our clients have a lifetime of...


  • Xico, México Amex A tiempo completo

    Be a Leader in Exceptional Customer ServiceAt American Express, we're looking for a Travel Counselor to join our prestigious Travel and Lifestyle Services team. As a Travel Counselor, you'll provide international service and domestic booking, particularly at the high and luxury travel segment.Our customers expect flawless service and a unique experience from...


  • Xico, México Ventura Travel A tiempo completo

    Job DescriptionWe are seeking a skilled Tour Conductor to join our team at Ventura TRAVEL, a leading provider of authentic and sustainable travel experiences in Central America. The successful candidate will have the opportunity to lead small groups of travelers on all-country trips across Mexico, Guatemala, Costa Rica, and Panama.Company Overview:Ventura...


  • Xico, México Travel + Leisure Co. A tiempo completo

    Transforming Travel ExperiencesWe're shaping the future of the travel industry by creating new possibilities for travelers. Our mission is to put the world on vacation, and we're looking for a strong candidate to join our team.About UsTravel + Leisure Co. is a leading travel and vacation exchange company, with a focus on delivering exceptional experiences...

  • Global Travel Ambassador

    hace 1 semana


    Xico, México Travel + Leisure Co. A tiempo completo

    We Put the World on VacationAt Travel + Leisure Co., we're shaping the future of the travel industry by creating new possibilities for millions of travelers worldwide. Our membership travel and vacation exchange brands, including RCI, 7Across, and Travel + Leisure GO, put the world on vacation.With a focus on learning and turning vacation inspiration into...


  • Xico, México Cherielix-Travel A tiempo completo

    At Cherielix-Travel, we're seeking a skilled and creative Freelance Travel Planner to join our team of tourism professionals. As a trip organizer, you'll have the opportunity to create personalized experiences for our clients, working autonomously and leveraging your expertise to make each trip unique.ResponsibilitiesCollaborate directly with clients to...

  • Career Travel Shaper

    hace 1 semana


    Xico, México Travel + Leisure Co. A tiempo completo

    We are seeking a skilled and experienced travel industry professional to join our team as a Career Travel Shaper. This exciting role involves shaping the future of the travel industry, creating new possibilities for travelers, and delivering exceptional experiences.About UsTravel + Leisure Co. is a leading provider of membership travel and vacation exchange...


  • Xico, México Marriott Vacations Worldwide A tiempo completo

    **Job Summary**This role provides exceptional service to North American members, handling inbound and outbound calls to promote inventory and align with marketing campaigns. The ideal candidate will possess excellent communication and organizational skills, with the ability to work in a fast-paced environment.**Key Responsibilities**Maintain updated...

  • Pharma Event Coordinator

    hace 4 semanas


    Xico, México American Express Global Business Travel A tiempo completo

    At American Express Global Business Travel, we're dedicated to helping our colleagues achieve success and thrive in a collaborative culture where their voice is valued.We're seeking a highly skilled Pharma Event Coordinator to join our team, who is fluent in both English and Spanish and has a strong background in the pharma event industry.As a Pharma Event...


  • Xico, México Intrepid Travel A tiempo completo

    Job OverviewIntrepid Travel is a certified B Corp with over 30 years of experience creating positive change through the joy of travel.We're proud to offer over 1000 small group trips in more than 120 countries, carbon offsetting all our trips and supporting local communities. Our mission is to be the best travel company for the world.In this role, you'll...


  • Xico, México Zebra Technologies A tiempo completo

    **About the Role**:We are seeking a skilled Order Experience Coordinator to join our team at Zebra Technologies. As an Order Experience Coordinator, you will play a critical role in ensuring the smooth processing of orders, from data entry to customer communication.**Key Responsibilities**:Enter new product and/or service contract order data into the system,...