Client Implementation Team Leader
hace 4 semanas
**Job Summary**
The Client Implementation Team Leader will be responsible for managing the end-to-end customer implementation function for Payments and Cash Management (PCM), ensuring proper staffing, policies, procedures, and work tools are in place to support the function.
**Key Responsibilities**
- Manage the implementation process for new and existing business relationships for complex, high-value clients, including local and Group relationships.
- Ensure all customer relationships are managed to successful completion to achieve total customer satisfaction and optimized revenue.
- Develop and maintain strong relationships with internal and external stakeholders, including business customers at all levels.
- Collaborate with cross-functional teams to deliver creative and flexible customer solutions.
- Provide excellent customer service and support to ensure customer satisfaction and loyalty.
**Requirements**
- Strong English language skills (written and spoken).
- Proven ability to deliver creative and flexible customer solutions.
- Ability to understand a customer's business and the fundamentals of running a business.
- Good level of business acumen and commercial awareness, including economic, cultural, procedural, and regulatory issues.
- Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders.
- Excellent time management, planning, and organization skills.
- Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations.
- Strong analytical skills.
- Project Management skills.
**What We Offer**
At Hsbc, we offer a range of benefits to support our employees' well-being and career development, including a comprehensive paid leave package and opportunities for professional growth and advancement.
-
Team Leader
hace 4 semanas
Xico, México Helpware Inc. A tiempo completoTeam LeaderHelpware Inc. is a technology-driven company with a global presence, providing Customer Experience & Operational Support for modern companies. We are seeking an experienced Team Leader to join our Helpware team.Key Responsibilities:Manage and oversee the activities of a team of CSRs/TSRs, ensuring high performance and adherence to company...
-
Logistics Team Leader
hace 4 semanas
Xico, México Kuehne+Nagel A tiempo completoWe are seeking a seasoned professional to lead our Mexico City-based maritime team. **Key Responsibilities**:• Oversee the follow-up of client orders and provide timely attention to customer requests, ensuring all activities are conducted in accordance with established guidelines.• Collaborate with the billing team to manage client files and exchange...
-
Implementation Manager Sr. Leader
hace 4 semanas
Xico, México Citi A tiempo completoJob SummaryWe are seeking a highly skilled Implementation Manager Sr. Leader to join our team at Citi. As a key member of our implementation team, you will be responsible for leading the implementation of complex projects, managing multiple Cash/Trade/Commercial Cards implementations, and ensuring effective project control and delivery to plan.Key...
-
Team Leader
hace 4 semanas
Xico, México Louis Vuitton A tiempo completoKey Responsibilities:Drive team performance to achieve monthly and annual targets by providing coaching and identifying development needs. Foster a client-centric mindset in-store to deliver exceptional client experiences.Client and Business Development:Support the team in building long-term client relationships, leveraging clienteling tools to maximize...
-
**Team Director**
hace 4 semanas
Xico, México Ortho-Team Ag A tiempo completo**Job Overview**We are seeking a highly skilled and experienced **Team Director** to lead our team at Ortho-Team Ag. As a key member of our organization, you will be responsible for guiding, monitoring, and leading a group of professionals to achieve our goals.**Key Responsibilities**Direct and administer the day-to-day operations and activities of the...
-
Team Leader
hace 1 día
Xico, México Percepta International A tiempo completoJob Title: Team LeaderPercepta International is seeking a highly skilled Team Leader to join our team. As a Team Leader, you will be responsible for providing daily leadership and support to our program, ensuring customer and employee satisfaction, and achieving business goals.Key Responsibilities:Monitor and maintain service levels/processing time to ensure...
-
**Team Leader
hace 4 semanas
Xico, México Dr. Reddy'S Laboratories Ltd A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Team Leader to join our Global Manufacturing Organisation (GMO) at Dr. Reddy's Laboratories Ltd. As a Team Leader, you will be responsible for the routine and non-routine maintenance and operation of injectable lines 1 and 2.Key ResponsibilitiesEnsure and coordinate with cross-functional team...
-
Implementation Associate
hace 4 semanas
Xico, México Iipay A tiempo completoUnlock Your Potential as an Implementation Associate at iiPayAre you a motivated and driven individual eager to learn new skills and contribute to a dynamic team? Do you have a passion for working with data, analyzing, and reconciling data using Excel? We're seeking a highly motivated Implementation Associate to join our team at iiPay, a high-growth,...
-
Team Leader
hace 4 semanas
Xico, México Amex A tiempo completo**Lead the Way in Customer Service Excellence**At American Express, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Team Leader - Operations, you'll play a critical role in leading a team of Customer Care Professionals to achieve this goal.**Key Responsibilities:**Deliver tailored and effective...
-
Sales Team Leader
hace 4 semanas
Xico, México American Telemarketing Solutions A tiempo completo{"title": "Sales Team Leader - English", "description": "English Sales Team LeaderWe are seeking a highly skilled and experienced English Sales Team Leader to join our team at American Telemarketing Solutions. As a Sales Team Leader, you will be responsible for leading a team of sales professionals in achieving sales targets and providing exceptional...
-
Strategic Implementation Lead
hace 4 semanas
Xico, México Pepsico A tiempo completoAbout the RoleWe are seeking a highly skilled Digital Value Chain (DVC) LATAM Implementation Leader to join our team at PepsiCo. As a key member of our organization, you will be responsible for leading the implementation of our Smart Manufacturing Program across multiple LATAM Plants.Key ResponsibilitiesCollaborate with local and functional teams to develop...
-
Team Leader
hace 4 semanas
Xico, México Dr. Reddy'S Laboratories Ltd A tiempo completo**Job Summary**Dr. Reddy's Laboratories Ltd. is a leading multinational pharmaceutical company seeking a highly skilled Team Leader to oversee the production operations of our Injectable, Packing, and Water System areas. As a key member of our team, you will be responsible for ensuring the effective implementation of company policies and procedures,...
-
Process Team Leader
hace 1 día
Xico, México Robert Bosch Group A tiempo completoJob DescriptionAs a Process Team Leader at Robert Bosch Group, you will be responsible for leading process/test engineering and technician groups, defining and implementing competence development strategies, and promoting business metrics focused on safety, cost, quality, and delivery.Key Responsibilities:Define, coach, and sponsor problem-solving and...
-
Call Center Team Leader
hace 4 semanas
Xico, México Von Talent A tiempo completoJob SummaryVon Talent is seeking a highly skilled and experienced Team Leader to join our Call Center team. As a key member of our leadership team, you will be responsible for coaching, resolving issues, and serving as a link between subordinates and upper management.Key ResponsibilitiesSet performance goals and deadlines in alignment with company plans and...
-
Materials Team Leader
hace 4 semanas
Xico, México Commscope A tiempo completo**Job Summary**At Commscope, we believe that a genuine connection to our work is essential in our fast-paced environment. We are seeking a highly organized and detail-oriented Materials Team Leader to join our team.**Key Responsibilities:**Under direct supervision, maintain accurate records of materials, controlling inputs and outputs from the...
-
Inspector Team Leader
hace 4 semanas
Xico, México Qima A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Inspector Team Leader to join our Operations team at QIMA. As a key member of our team, you will be responsible for leading a team of quality inspectors in America, overseeing their performance, and ensuring that our clients receive top-notch quality standards.Key ResponsibilitiesSupervise a team...
-
Packaging Team Leader
hace 4 semanas
Xico, México Equity Packaging, Inc. A tiempo completo**Job Summary:**We are seeking a highly experienced Packaging Team Leader to join our team at Equity Packaging, Inc. as a Global Operations leader.**Key Responsibilities:**Manage global team resources to ensure seamless delivery of outputs and individual targets.Maintain a daily/weekly tracker for key stakeholders.Facilitate onboarding of new resources,...
-
Operations Team Leader
hace 4 semanas
Xico, México Wallenius Wilhelmsen A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Operations Team Leader to join our team at Wallenius Wilhelmsen. As a key member of our organization, you will be responsible for ensuring compliance with internal and external industrial and environmental safety regulations, creating a safe working environment, and preventing occupational hazards...
-
Delivery Director, IT Services, ERP Implementation Leader
hace 4 semanas
Xico, México Itc Worldwide, Ltd. A tiempo completoAbout the JobThe ITC Business Applications Domain Delivery Practice is seeking an experienced and dynamic leader to take on a leadership role for Technical Services & Support. As a Delivery Director, you will be responsible for managing and delivering a portfolio of large CRM and ERP implementations, ensuring delivery quality and performance to budget for...
-
Team Leader
hace 1 mes
Xico, México Tiffany & Co. A tiempo completoJob SummaryThe Team Manager will support the Director in leading, developing and supporting the sales, operations and security team members to meet and/or exceed commercial targets and elevate the Tiffany store experience. You will assume oversight for the store when the Director is not present.Key ResponsibilitiesSales• Deepen relationships with clients...