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Account Manager
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At MCI Military Recruitment, we are seeking a highly skilled and motivated Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service and support, and driving sales growth through strategic account planning and execution.
Key Responsibilities:
- Develop and execute account plans to drive sales growth and customer satisfaction
- Build and maintain strong relationships with customers through regular communication and issue resolution
- Provide exceptional customer service and support through timely and effective issue resolution
- Collaborate with cross-functional teams to drive sales growth and customer satisfaction
- Stay up-to-date with industry trends and market conditions to effectively position our products and services
Requirements:
- Must be 18 years of age or older
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients
- Self-motivated and driven to succeed, with a proactive and results-oriented mindset
- Ability to work independently and as part of a team, collaborating effectively with colleagues and cross-functional teams
- Proficient in using CRM software and other sales tools to manage leads and sales activities
- Knowledge of the industry and market trends, with the ability to quickly learn and understand our products and services
Working Conditions:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Diversity and Equality:
At MCI Military Recruitment, we are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. We believe that diversity and inclusion are essential to our success and are committed to providing equal opportunities for all employees, regardless of their background, culture, or identity.
Reasonable Accommodation:
We are committed to providing reasonable accommodation to qualified employees with disabilities, unless such accommodation would cause undue hardship. If you require reasonable accommodation, please contact Human Resources.
COVID-19:
We have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe. Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandating masks in the office.
